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Error Code

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Jay K

01 Apr, 2023 01:33 AM

This error appears every time I open the software after upgrading to the latest version. What should I do to remove it?

I submitted a support ticket, but there has been no response in nearly two days.

• MD.jpg 431 KB

1. 1 Posted by Stuart Beesley ... on 01 Apr, 2023 07:03 AM

   

   You have a broken extension. Get help/console and post that here.

   Also update find and replace, quotes and exchange rates.

   If you are using cvs text file imported, it’s broken.

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2. 2 Posted by jay on 01 Apr, 2023 10:04 AM

   

   Hi,
   see the attached console message.

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3. 3 Posted by Stuart Beesley ... on 01 Apr, 2023 10:15 AM

   

   You need to update Quotes and Exchange Rates extension...

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4. 4 Posted by J on 01 Apr, 2023 10:18 AM

   
   Hi,

   How do you update quotes and exchange rates extension?

   
   

   On Apr 1, 2023, at 12:15 AM, Stuart Beesley (Mr Toolbox) <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: Stuart Beesley (Mr Toolbox) You need to update Quotes and Exchange Rates extension... On Sat, Apr 01 at 03:04 AM PDT, jay wrote: Hi, see the attached console message.

   Having trouble reading this? View this discussion online: Error Code . Reply with #ignore to stop receiving notifications for this discussion.

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5. 5 Posted by Stuart Beesley ... on 01 Apr, 2023 10:25 AM

   

   Have you explored the Extensions menu and the tabs/options in there?

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6. 6 Posted by J on 01 Apr, 2023 05:30 PM

   
   No.   Can you provide instructions for me to follow?

   
   

   On Apr 1, 2023, at 12:25 AM, Stuart Beesley (Mr Toolbox) <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: Stuart Beesley (Mr Toolbox) Have you explored the Extensions menu and the tabs/options in there? On Sat, Apr 01 at 03:18 AM PDT, J wrote: Hi, How do you update quotes and exchange rates extension? On Apr 1, 2023, at 12:15 AM, Stuart Beesley (Mr Toolbox) <[email blocked]> wrote:  pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); } // Please reply above this line ================================================== From: Stuart Beesley (Mr Toolbox) You need to update Quotes and Exchange Rates extension... On Sat, Apr 01 at 03:04 AM PDT, jay wrote: Hi, see the attached console message. Having trouble reading this? View this discussion online: Error Code . Reply with #ignore to stop receiving notifications for this discussion.

   Having trouble reading this? View this discussion online: Error Code . Reply with #ignore to stop receiving notifications for this discussion.

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7. 7 Posted by dtd on 01 Apr, 2023 09:28 PM

   

   just a user

   go to the menu, choose Extensions/Manage Extensions then go to Updates - see if QER is in that list to upgrade it.

   If it is not, go to the Installed Tab and remove QER, then reinstall it - it would grab the latest version.

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8. System closed this discussion on 01 Jul, 2023 09:30 PM.