Upgrade Failure

Jan P Nicholls's Avatar

Jan P Nicholls

03 Apr, 2023 01:44 AM

I just tried to upgrade today and it failed. Now I cannot open MoneyDance, and get a message saying there is no JVM on my sustem, and I should download something from JAVA. This is WAY beyond my technical knowledge and is a failure of the update process.

How do I fix it/get IK staff to rectify?

Thank you

  1. 1 Posted by dwg on 03 Apr, 2023 01:51 AM

    dwg's Avatar

    I'm a fellow customer

    No one else has reported any problems like this and neither have any of the testers, so it would seem to be something local on your system.

    You do not say what Operating system you are using, but I would suggest uninstalling Moneydance and then reinstalling.

    You can download Moneydance 2023 from


    or prior versions from:


  2. System closed this discussion on 03 Jul, 2023 02:00 AM.

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