Moneydance stops responding to a keyboard
Hello,
I have a problem with Moneydance (2023.1, 5006) on Linux (Xubuntu 22.04.2 LTS) stopping responding to a keyboard. I have to close it using mouse and start again. Maybe it's related to me switching back and force between Moneydance and a browser when I enter transactions. The problem started several versions back (I don't remember exactly) and now happens consistently.
Attached is the errlog.txt file.
- moneydance-errlog.txt 5.8 KB
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1 Posted by Andrey on 08 Apr, 2023 03:44 PM
Also, I noticed a similar discussion mentioning extensions. I have only one installed, QuoteLoader and it's up to date.
2 Posted by Stuart Beesley ... on 08 Apr, 2023 03:54 PM
Update to md2023.2(5007) first.
Can you install/run toolbox extension. Does it popup any warnings?
After this. Restart MD and then send a new console over.
3 Posted by Andrey on 08 Apr, 2023 04:08 PM
I don't see the 2023.2 (5007) version yet. I installed and ran Toolbox - no warnings.
Attached is the new console log (right after starting MD, no issues yet)
4 Posted by Stuart Beesley ... on 08 Apr, 2023 04:35 PM
So a mystery. A few people are seeing this….
5 Posted by jjbarratt on 24 May, 2023 12:29 PM
Same thing happening to me every time I use the application. After just a few transaction entries the keyboard fails to respond and I have to restart.
Version 2023.1 5006
6 Posted by ajbarr on 01 Jun, 2023 12:20 AM
I'm having the same issue. Using Kubuntu (Ubuntu 22.04.2 LTS). Version 2023.1 5006. I can provide some error debugging but don't feel comfortable attaching it to a public forum.
I see someone mentioning testing Moneydance 2023.2 (5007). Is it possible to get a beta version to test? Moneydance Moneydance 2023.1 (5006) isn't usable.
7 Posted by dwg on 01 Jun, 2023 12:56 AM
Build 5007 is available from:
https://infinitekind.com/preview
8 Posted by ajbarr on 02 Jun, 2023 02:09 AM
Thanks for the link. I downloaded Build 5007. However, I still had the
problem today. I am having it happen while confirming transactions. I
have to do some other things to see if it happens other times.
Thanks,
Andy
On Wed, May 31, 2023 at 8:56 PM dwg <[email blocked]> wrote:
9 Posted by Andrey on 16 Jun, 2023 05:13 PM
I tried to do some investigation. I created an extension that enables logging for "sun.awt.X11.kye.XToolkit". When MD works properly I see both "before XFilterEvent:" and "after XFilterEvent:" messages printed by XToolkit. When a keyboard stops responding I only see "before XFilterEvent:" message. It looks like XlibWrapper.XFilterEvent starts returning true, which leads to keyboard problems.
I don't know how useful is this information but this is as far as I could go, XlibWrapper.XFilterEvent is a native method. Also, if I can check anything else, let me know.
10 Posted by georgettalbot on 01 Jul, 2023 03:17 PM
Having this problem as well.
11 Posted by Stuart Beesley ... on 01 Jul, 2023 03:36 PM
The developer told me this:
The keyboard-not-responding problems I've seen so far are related to MD doing a bunch of processing after a transaction is recorded. The first step to take is to go into the preferences and remove the Foresight views from the summary page.
If that doesn't work, this is worth a try: make changes to a transaction, then click on another transaction in the register. When prompted whether you want to save the transaction, click Yes. For some people that works, and I'm still tracking down that specific bug. I think it's probably related to MD trying to automatically add an exchange rate entry based on the transaction.
12 Posted by Dan on 01 Jul, 2023 06:26 PM
I am also seeing this -- see https://infinitekind.tenderapp.com/discussions/problems/89287-moneydance-stops-reponding-to-keyboard-input
I tried build 5007 and it doesn't fix the issue. I removed everything from the Summary page except for some bank and credit card accounts.
13 Posted by misc on 06 Aug, 2023 04:28 PM
I have been experiencing this for quite some time myself, happened several times today already. I'm running MD 2023.1 5006 on Kubuntu 22.04.3 LTS.
For me it seems to happen more frequently when I use the arrow keys to scroll up or down on transaction entries and possibly when clicking on drop down menu entries.
I have tried running several different versions of jvm thinking it could be related to that.
Do any of the MD folks know when and if there will be a resolution? This is very frustrating - only able to enter 2 or 3 transactions before the keyboard stops responding.