Error code

M E Nurick's Avatar

M E Nurick

24 Apr, 2023 12:42 PM

I recently dowloaded version 2023.1 (5006) as an update. It works fine. However every time I open it it displays the following message :


How do I resolve this please?


  1. Support Staff 1 Posted by Maddy on 24 Apr, 2023 12:45 PM

    Maddy's Avatar

    We are sorry to hear about the problem you have encountered.

    In order to remove this error, you should navigate to Extensions->Manage Extensions and update the Quotes and Exchange Rates.

    Restart Moneydance and the problem will be solved.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. 2 Posted by M E NURICK on 24 Apr, 2023 12:48 PM

    M E NURICK's Avatar

    Yes! Thank you. That’s worked.


  3. Support Staff 3 Posted by Maddy on 24 Apr, 2023 01:02 PM

    Maddy's Avatar

    You are welcome!
    I'm very pleased to hear that.
    I'll close this discussion for now, but please do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 24 Apr, 2023 01:02 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac