MoneyDance+ and Elan CardMember Service

robert.l.spaulding's Avatar


24 Apr, 2023 06:39 PM

I have Elan CardMember Service setup to download, but it keeps expiring about every 2 days. This is a real pain in the butt.

  1. Support Staff 1 Posted by Maddy on 26 Apr, 2023 12:22 PM

    Maddy's Avatar

    Hi Robert,
    We are sorry to hear about the problem you have encountered.

    According to Plaid support this is an ongoing issue and although their engineers are currently working to implement a fix, they are unable to provide an ETA, unfortunately.

    We apologize for the inconvenience and we would like to thank you for your patience while Plaid is working to resolve the problem.

    Maddy, Infinite Kind Support

  2. 2 Posted by robert.l.spauld... on 26 Apr, 2023 01:17 PM

    robert.l.spaulding's Avatar

    Thanks, I'll keep an eye on it. Thought it was just me.

  3. System closed this discussion on 26 Jul, 2023 01:20 PM.

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