MoneyDance Freezes

Marcelo's Avatar


28 Apr, 2023 08:06 AM

When I want to edit a multiple transctions the program freezez and I cannot edit the transaction.

Please help.

  1. 1 Posted by Stuart Beesley ... on 28 Apr, 2023 09:53 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    What exactly do you mean by ‘edit a multiple transctions’? What exactly are you doing at the time?

  2. 2 Posted by Stuart Beesley ... on 28 Apr, 2023 09:54 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Also can you get to help/console after this happens? If so, grab that output and upload that here.

  3. Support Staff 3 Posted by Maddy on 28 Apr, 2023 10:41 AM

    Maddy's Avatar

    Hi Marcelo,

    I believe you are a Windows user. If so, you may want to try this:

    When Moneydance appears to freeze try Alt –> Spacebar –> M and use the arrow keys, to see if you can move a missing dialog back on screen. This can happen if at some time you have connected a second monitor.

    For a more permanent solution, as you are already using the Toolbox:

    Launch the Toolbox and select Update Mode

    Finally choose Menu: General Tools. Update Functions-> Reset Window Display Settings and restart Moneydance!

    Please keep us posted on your progress, Thank you!

    Maddy, Infinite Kind Support

  4. 4 Posted by M S on 29 Apr, 2023 10:34 AM

    M S's Avatar

    Oh!! Maddy,

    This is two in a row!!

    I did not realize that was what was happening. I found the other window.
    And you are right I am using 3 monitors.

    Thank you!!! Great job!!!


    El vie, 28 abr 2023 a las 12:41, Maddy (<[email blocked]>)

  5. Support Staff 5 Posted by Maddy on 29 Apr, 2023 04:55 PM

    Maddy's Avatar

    You are welcome, Marcelo!

    I'm very pleased to hear that it was a relatively easy fix.

    I'll close this discussion for now, but please let us know if you need further assistance.

    Maddy, Infinite Kind Support

  6. Maddy closed this discussion on 29 Apr, 2023 04:55 PM.

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