BUG?

Greg's Avatar

Greg

30 Apr, 2023 02:08 PM

Hello

Would you like please to explain what is this when i press
Sho transaction details?

See images

Greg

  1. 1 Posted by Stuart Beesley ... on 30 Apr, 2023 02:33 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Perhaps you can give a clue as to what you are referring to as the problem/bug?

  2. 2 Posted by -Kevin N. on 30 Apr, 2023 02:37 PM

    -Kevin N.'s Avatar

    Hi Greg,

    The 'Show Transaction Details' data is the raw data that resides 'under the covers' in Moneydance. It is primarily used by MD Support for troubleshooting. It's really nothing to be too concerned with.

    -Kevin N. (not a member of MD support)

  3. 3 Posted by greg plat on 30 Apr, 2023 03:04 PM

    greg plat's Avatar

    Thank you Kevin

    I send 2 more questions, would you like please to answer?

    How i connect from my mobile app in order to see all my data in desktop app?

    Greg Plat
    [email blocked]

  4. 4 Posted by -Kevin N. on 30 Apr, 2023 03:21 PM

    -Kevin N.'s Avatar

    Hi Greg,

    I don't use the mobile app so I won't be able to answer questions related to it.
    There is a Moneydance KB article here with information about using it.
    https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/usin...

    -Kevin N. (not a member of MD support)

  5. 5 Posted by greg plat on 30 Apr, 2023 03:36 PM

    greg plat's Avatar

    A one-time purchase, including a free upgrade to the next major release. The best option if you don't need automatic downloads via Moneydance Plus.

    What do you mean automatic downloads via Moneydance Plus.

    ?

    Greg Plat
    [email blocked]

  6. 6 Posted by greg plat on 30 Apr, 2023 03:40 PM

    greg plat's Avatar

    Hello Kevin

    Would you like please to send me a discount for
    Moneydance 2023 in order to buy it now?

    Thank you

    Greg Plat
    [email blocked]

  7. 7 Posted by -Kevin N. on 30 Apr, 2023 04:11 PM

    -Kevin N.'s Avatar

    Hi Greg,

    Moneydance+ is an optional service that provides direct connections to financial institutions so as to import your transactional data into Moneydance.

    Many financial institutions in the U.S. already provide this service so Moneydance+ is not always needed. If you don't want or need direct connections to financial institutions, then Moneydance+ is not something that you would subscribe to.

    These forums are monitored by the Moneydance support staff as well as a knowledgeable user base. I am not a member of the Moneydance support staff.

    A member of the Moneydance support staff will have to help you with any available discounts.

    -Kevin N. (not a member of the Moneydance support staff)

  8. 8 Posted by greg plat on 30 Apr, 2023 04:14 PM

    greg plat's Avatar

    Hello Kevin

    Would you like please to send me a discount for
    Moneydance 2023 in order to buy it now?

    Greg Plat
    [email blocked]

  9. 9 Posted by -Kevin N. on 30 Apr, 2023 04:59 PM

    -Kevin N.'s Avatar

    Hi Greg,

    I'm not a member of the Moneydance support staff.

    A member of the Moneydance support staff will have to help you with any available discounts.

    -Kevin N. (not a member of the Moneydance support staff)

  10. 10 Posted by greg plat on 30 Apr, 2023 05:20 PM

    greg plat's Avatar

    Kevin you forwarded my email to the support?

    Greg Plat
    [email blocked]

  11. 11 Posted by -Kevin N. on 30 Apr, 2023 05:26 PM

    -Kevin N.'s Avatar

    Hi Greg,

    I am not able to forward your request for a discount.

    I would suggest that you create a new post with your request since this one was originally started as a bug report and not a discount request.

    -Kevin N. (not a member of the Moneydance support staff)

  12. Support Staff 12 Posted by Ethan on 01 May, 2023 12:33 AM

    Ethan's Avatar

    Hello Greg,

    If you purchased a previous version of Moneydance you are entitled to a discounted half-priced upgrade. You can submit your existing license key using the Upgrading field on our purchase page at: http://infinitekind.com/purchase

    If you have not previously purchased Moneydance, you can purchase the program for the retail price from that same link. Let me know if I'm not understanding your request.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  13. Ethan closed this discussion on 01 May, 2023 12:33 AM.

  14. greg plat re-opened this discussion on 01 May, 2023 07:27 AM

  15. 13 Posted by greg plat on 01 May, 2023 07:27 AM

    greg plat's Avatar

    Please send me which are the differences between
    Moneydance with 74,40€ and Moneydance +

    Greg Plat
    [email blocked]
    On 1 May 2023, 03:33 +0300, Ethan <[email blocked]>, wrote:

  16. 14 Posted by dwg on 01 May, 2023 07:40 AM

    dwg's Avatar

    Moneydance+ is an optional add on service for Moneydance that can provide for automated transactions downloads from North American financial institutions that do not support Direct Connect.

    Out of the box Moneydance supports Direct Connect and manual importing of transaction files.

    It is your decision to use or not use the Moneydance + service.

    Moneydance+ is a cost option since an aggregator provides the download service and charges for the service on an ongoing basis based on volume. Hence the company behind Moneydance needs an ongoing charge to provide for cost recovery.

  17. 15 Posted by greg plat on 01 May, 2023 08:14 AM

    greg plat's Avatar

    Is it possible to send me a discount for the Moneydance in order to buy it today?

    Greg Plat
    [email blocked]
    On May 1, 2023, 10:40 AM +0300, dwg <[email blocked]>, wrote:

  18. 16 Posted by greg plat on 01 May, 2023 08:56 AM

    greg plat's Avatar

    PLEASE ANSWER NOW

    Is it possible to send me a discount for the Moneydance in order to buy it today?

    Greg Plat
    [email blocked]
    On May 1, 2023, 10:40 AM +0300, dwg <[email blocked]>, wrote:

  19. 17 Posted by dwg on 01 May, 2023 10:17 AM

    dwg's Avatar

    I'm a fellow user.

    I believe Ethan is saying that the only discount available today is for existing users who wish to upgrade to the current release.

  20. Maddy closed this discussion on 11 May, 2023 03:12 PM.

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