Transferring from Checking to a Credit Card account to record payment

Estelle Zimmerman's Avatar

Estelle Zimmerman

10 May, 2023 03:58 PM

I have successfully recorded payments made to my various credit cards by using the Transfer to of CC. However, this does not work for one of my credit cards: Home Depot. I have done it over and over but the transfer of payment from my checking to the credit card NEVER SHOWS UP ON THE CREDIT CARD RECORD in MoneyDance. I can enter charges into the Home Depot account but payments to Home Depot on the account from my checking will not transfer. What kind of quirk is this?

  1. 1 Posted by Estelle Zimmerm... on 10 May, 2023 04:53 PM

    Estelle Zimmerman's Avatar

    Solved the problem. Two words - is a no no in the name of a credit card. Took out the space, spelled it HomeDepot as one word, and it recorded the payment correctly.

    In future - make all credit card names one word.

  2. 2 Posted by dwg on 10 May, 2023 11:50 PM

    dwg's Avatar

    I'm fellow user.

    One word, two words, more words should not make any difference.

    One thing that does cause problems comes to mind and that is if you give a category exactly the same name as an account.

    Changing a name suggests you may have had duplicate names.

  3. System closed this discussion on 10 Aug, 2023 12:00 AM.

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