tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/90607-different-views-when-changing-currency-on-securities-detailInfinite Kind: Discussion 2023-08-22T13:50:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T11:11:36Z2023-05-23T11:11:36ZDifferent views when changing currency on securities detail<div><p>Hi</p>
<p>Can anyone is support help me with this query?</p></div>michael crofttag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T11:50:48Z2023-05-23T11:50:48ZDifferent views when changing currency on securities detail<div><p>Firstly, please accept my sincere apologies for the delay in responding to your query.</p>
<p>I'm sorry for the lack of response in <a href="https://infinitekind.tenderapp.com/discussions/problems/90607-different-views-when-changing-currency-on-securities-detail">this thread</a></p>
<p>It is my understanding that the security performance graph shows the price of the security relative to the price of the currency for the investment account. Is the investment account in a non-base currency, and does that currency have a history going back to 2016? If so, that would explain this issue.</p>
<p>Could you let us know which version of Moneydance are you running?</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T11:54:09Z2023-05-23T11:54:09ZDifferent views when changing currency on securities detail<div><p>Hi Maddy</p>
<p>The investment account is set up as a Euro account and the Euro would have a<br>
history back to 2016 but the security does not only starting on 02/04/2022</p>
<p>From: Maddy <a href="mailto:tender+d9d168e6e1@tenderapp.com">tender+d9d168e6e1@tenderapp.com</a><br>
Sent: Tuesday, May 23, 2023 12:51 PM<br>
To: <a href="mailto:croftm69@gmail.com">croftm69@gmail.com</a><br>
Subject: Re: Different views when changing currency on securities detail<br>
[Problems #90607]</p></div>michael crofttag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T11:54:42Z2023-05-23T11:54:42ZDifferent views when changing currency on securities detail<div><p>I am running version 2023.2 (5007)</p>
<p>From: Maddy <a href="mailto:tender+d9d168e6e1@tenderapp.com">tender+d9d168e6e1@tenderapp.com</a><br>
Sent: Tuesday, May 23, 2023 12:51 PM<br>
To: <a href="mailto:croftm69@gmail.com">croftm69@gmail.com</a><br>
Subject: Re: Different views when changing currency on securities detail<br>
[Problems #90607]</p></div>michael crofttag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T11:58:43Z2023-05-23T11:58:43ZDifferent views when changing currency on securities detail<div><p>Unfortunately this is a known bug in Moneydance. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T13:19:40Z2023-05-23T13:19:40ZDifferent views when changing currency on securities detail<div><p>Hi Maddy</p>
<p>I cant see the existing ticket for this issue..</p>
<p>From: Maddy <a href="mailto:tender+d9d168e6e1@tenderapp.com">tender+d9d168e6e1@tenderapp.com</a><br>
Sent: Tuesday, May 23, 2023 12:59 PM<br>
To: <a href="mailto:croftm69@gmail.com">croftm69@gmail.com</a><br>
Subject: Re: Different views when changing currency on securities detail<br>
[Problems #90607]</p></div>michael crofttag:infinitekind.tenderapp.com,2009-01-14:Comment/589193122023-05-23T13:43:06Z2023-05-23T13:43:06ZDifferent views when changing currency on securities detail<div><p>It's our internal ticketing system that is why you aren't able to see it.</p>
<p>Please stay reassured that you will be notified on <a href="https://infinitekind.tenderapp.com/discussions/problems/90607-different-views-when-changing-currency-on-securities-detail">this thread</a> when there are any updates on this topic.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy