Extensions window/frame not usable

Richard Allen's Avatar

Richard Allen

25 May, 2023 07:26 PM

Something strange happened to my extensions window. It is not loading properly. See screenshot

  1. 1 Posted by Stuart Beesley ... on 25 May, 2023 08:06 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Firstly grab help console and upload contents here.
    Then restart Md, does that fix it?

  2. 2 Posted by Richard Allen on 25 May, 2023 08:56 PM

    Richard Allen's Avatar

    thank you Stuart, please find contents here

  3. 3 Posted by dtd on 25 May, 2023 09:21 PM

    dtd's Avatar

    @Richard - no contents were sent...

  4. 4 Posted by Richard Allen on 25 May, 2023 09:56 PM

    Richard Allen's Avatar

    sorry not sure why that did not work. Can you see the attached file now?

  5. 5 Posted by dtd on 25 May, 2023 10:24 PM

    dtd's Avatar

    just a user - yes, the attached file is now posted.

    Did a restart fix your issue?

    Also, you MAY have missed Stuart's window for response - as he's based in UK/Europe, so may not be available due to sleeping.

  6. 6 Posted by Richard Allen on 25 May, 2023 10:33 PM

    Richard Allen's Avatar

    Hi dtd, no the restart did not fix anything. not sure what language moneydance is written in but this looks like an object/frame issue

  7. 7 Posted by dtd on 25 May, 2023 11:18 PM

    dtd's Avatar

    just a user

    Stuart is one of the best at this - he will probably get back to you in his tomorrow...

    I'm not good at interpreting consoles, but I do see you are using 2022.6.1(4098) - I didn't know such existed - I'm on 2022.6(4097) - I do know there were "two" of those 4097 versions - but now I have to go look.

    I'm still waiting on something significant to upgrade to 2023...

  8. 8 Posted by dwg on 25 May, 2023 11:22 PM

    dwg's Avatar

    You are running at least one well out of date extension.

    Try closing Moneydance, find the Moneydance file config.dict and rename it. Start Moneydance again, it will start like a new unlicensed install so navigate to your data file and open it.

    Now start the Manage extension interface, does it come up correctly now?

  9. 9 Posted by dwg on 25 May, 2023 11:24 PM

    dwg's Avatar

    MD 2022.6.1 was an Apple App store release only.

  10. 10 Posted by dtd on 25 May, 2023 11:27 PM

    dtd's Avatar

    ah, thanks dwg - answers my query.

  11. 11 Posted by Stuart Beesley ... on 26 May, 2023 07:17 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    So, you definitely want to remove the rhumba mxt extension....

    Can you install/launch toolbox extension - grab from here:
    https://yogi1967.github.io/MoneydancePythonScripts/

    Then, top right, open MD folder, extensions folder, and delete the rhumba mxt.
    Then grab help/console again and send a new console output...

  12. 12 Posted by Richard Allen on 26 May, 2023 05:54 PM

    Richard Allen's Avatar

    thanks Stuart, I followed your advice, now my securities are being updated.The manage extensions window is still failing to load and form properly - same as before.

    I am getting tired of all the issues I have with Moneydance - do you think if I deleted the version I got from the Apple Store and purchased/downloaded the latest version from Infinite Kind I would have a more reliable application?

  13. 13 Posted by Richard Allen on 26 May, 2023 06:01 PM

    Richard Allen's Avatar

    Ive got so many issues with the stock prices, now all of my stocks show a history with the initial purchase price being extrapolated as a flat number back to 2003 which is older than the start date for the investment account. But when I check the history the first entry is correct - only back to 2020 - see screenshots.

    Has anyone seen this before?

  14. 14 Posted by Richard Allen on 26 May, 2023 06:20 PM

    Richard Allen's Avatar

    OK so the artificial back-extrapolation of stock prices seems to be related to the history of fx rates imported.

  15. 15 Posted by Stuart Beesley ... on 28 May, 2023 03:26 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Er.. so the screen shot you posted doesn't really help.. We need to see what you are seeing to show the 'number back to 2003'.. Where are you seeing this?

  16. 16 Posted by Stuart Beesley ... on 28 May, 2023 03:27 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    As for this comment:
    "I am getting tired of all the issues I have with Moneydance - do you think if I deleted the version I got from the Apple Store and purchased/downloaded the latest version from Infinite Kind I would have a more reliable application?"

    Not really, it's the same app. The only real difference is the ability to easily load extensions. That being said, it's always best to have the direct download version, rather than App Store version.. Perhaps IK will do you a license swap?

  17. 17 Posted by RIchard Allen on 28 May, 2023 04:54 PM

    RIchard Allen's Avatar

    Hi Stuart, thanks. The screenshots were uploaded in "archive.zip"as I couldn't seem to load files that were not zipped. Will try again

  18. System closed this discussion on 27 Aug, 2023 05:00 PM.

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