Lenovo Chromebook Duet Linux install
I did a clean install of Linux, then clicked on the DEB file (latest), the install proceeded normally with no error messages.
Click on the Launcher button, open the Linux Apps folder, and click on Moneydance.
Nothing! No Moneydance. No error Message. Nada.
After much poking, prodding, retrying to start in various ways, I finally got an Icon to appear in the taskbar. A plain green box with a spinning wheel in it. It never stops spinning, the app never appears. The only way I could find to kill it was to power down the system.
Any ideas?
George
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Support Staff 1 Posted by Maddy on 06 Jun, 2023 12:46 PM
Hi George,
Thank you for contacting Moneydance support.
You can find the steps for installing Moneydance on your Chrome OS in this article of the Knowledge base.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
--
Maddy, Infinite Kind Support
2 Posted by gddeluca on 06 Jun, 2023 01:05 PM
Hi Maddy,
That's exactly what I've done. Now twice. I even removed the Linux install
and then re-installed it. Then installed Moneydance again. All the installs
went without incident.
Still, clicking on the Moneydance Icon just gets me a spinning wheel in a
green box on the taskbar. It never 'comes out' of the spinning wheel no
matter how long I leave it. Left it for 15 minutes the last time.
The task bar icon is all that appears, no window opens.
George
Support Staff 3 Posted by Maddy on 06 Jun, 2023 01:16 PM
I'm sorry to hear that the problem persists.
Would you be able to send us a copy of your Moneydance error logs? The logs should include information on what might be causing the issue.
They are saved on your computer as an errlog.txt file. You need to navigate to:
/home/(yourusername)/.moneydance/errlog.txt
Finally you can copy the full content into your next reply here.
Thank you
--
Maddy, Infinite Kind Support
4 Posted by gddeluca on 06 Jun, 2023 01:52 PM
Hi,
Interesting. I open Files, select Linux Files, and get a spinning wheel for
about 30 seconds, and then a blank list. No folders, nothing.
I have a feeling the Chromebook need a full refresh. I think I'll do a
powerwash and let it reload everything. Somethings obviously humped.
I'll get back to you. I'm now convinced this isn't Moneydance's problem.
Stay tuned.
George
Support Staff 5 Posted by Maddy on 06 Jun, 2023 02:14 PM
You could also, get directly to the download files (and all of the linux installers) for our stable releases here:
and preview releases here:
--
Maddy, Infinite Kind Support
6 Posted by gddeluca on 06 Jun, 2023 02:22 PM
Maddy,
My chromebook says ChromeOS is 32 bit. Does that mean the Linux install is
32 bit also? And the Moneydance DEB file says 64 bit.
Is that a possible problem?
George
7 Posted by dwg on 06 Jun, 2023 10:09 PM
There has not been a Moneydance 32 bit Linux kit for quite some time. Some time around 2017 was about the last time I think.
You cannot run a 64 bit system on top of a 32 bit system
8 Posted by gddeluca on 07 Jun, 2023 12:03 PM
Thanks for confirming my suspicion. Surprising that this Lenovo Duet is 32
bit, it's not that old, it came out in 2020.
Thanks again.
George
9 Posted by dwg on 07 Jun, 2023 12:28 PM
Pretty much every Intel CPU for at least the last 10 years has been 64 bit, so if it is 32 bit it is likely to have a non-intel chipset, take a look at the hardware specs. Or have a look at the About ChromeOS page in the OS.
10 Posted by gddeluca on 07 Jun, 2023 12:53 PM
Yes, it's an ARM system, and specifically says 32 bit for ChromeOS.
:relieved::relieved:
George
On Wed, 7 Jun 2023 at 08:28, dwg <[email blocked]> wrote:
11 Posted by dwg on 07 Jun, 2023 10:02 PM
That system is likely to be a bit of a dead end there, like I said in Moneydance Land 32 bit Linux supported ended some time go and that is a growing trend in software in general.
12 Posted by gddeluca on 08 Jun, 2023 01:19 PM
True, but equivalent Windows systems are 2-3 times the price, ChromeOS does
everything else I need in a portable, and the Duet being detachable is a
big bonus. I suspect using it in tablet mode is 80% of my usage.
And when I can wipe the system, reload it, and have all my apps installed
and start using it in about 15 minutes is Gold. A Windows box would take
hours.
George
On Wed, 7 Jun 2023 at 18:02, dwg <[email blocked]> wrote:
13 Posted by dwg on 08 Jun, 2023 10:14 PM
For me if I wanted to go down that sort of road I would just choose a straight vanilla Linux solution, on similar hardware to what ChromeOS is using.
Support Staff 14 Posted by Maddy on 16 Jun, 2023 01:08 PM
@George
Unfortunately the current Moneydance version (following MD2017 to be precise) cannot run on 32bit Linux systems. That being said, we're getting closer to being able to have a more complete Android mobile app which will probably end up being the best option on 32 bit Chromebooks in the future.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
--
Maddy, Infinite Kind Support
15 Posted by gddeluca on 16 Jun, 2023 02:07 PM
Thanks Maddy. Do you have a target ETA for this?
George
Support Staff 16 Posted by Maddy on 16 Jun, 2023 02:10 PM
Unfortunately we don't, but I have flagged this discussion and we will let you know when there are any updates on this topic.
--
Maddy, Infinite Kind Support
17 Posted by Brady on 23 Aug, 2023 03:18 AM
I'm needing either of these options available also. Just trying to let the developers now about the need. Either the 32 bit linux option for my Chromebook, or the full Moneydance system for Android.
18 Posted by dwg on 23 Aug, 2023 04:33 AM
I can only provide some observations from what I am seeing.
To run on IOS and Android the internals of Moneydance need to be changed.
This started with Moneydance 2023 and is continuing with the later Alpha Versions, don't even contemplate using Alpha software we are getting frequent new builds with fixes. Initially at any rate I expect these updates will be release for the existing 3 desktop platforms. More work will still be needed with the mobile devices.
The reason for this is that Moneydance has historically been written in Java and while the desktop version will still interface with the JVM the mobile version will not be able to so a different component will need to be used there.
Support Staff 19 Posted by Ethan on 28 Aug, 2023 02:07 AM
To clarify, a full Android version is in the plans for future development, but it should not be expected in the near future. I'd be surprised if we had anything for users to test in this calendar year.
Ethan
Infinite Kind Support
System closed this discussion on 27 Nov, 2023 02:10 AM.