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unable to load Java Runtime Environment"

robgrinsted's Avatar

robgrinsted

Aug 09, 2023 @ 07:19 PM

Hi
Just got a new macbook and downladed moneydance but every time I try to open it I get the attached message then when i try to reopen get the message
unable to load Java Runtime Environment"

  1. Support Staff 1 Posted by Maddy on Aug 10, 2023 @ 02:03 PM

    Maddy's Avatar

    Hi Rob,
    We are sorry to hear about the problem you have encountered.

    You should be able to run Moneydance 2023.1 (5006) using M1 emulation. This requires installing Rosetta.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on Nov 09, 2023 @ 02:10 PM.

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