Lastest version running slow on Sonoma

Ricardo Montiel's Avatar

Ricardo Montiel

27 Sep, 2023 03:35 PM

Good morning support team
Just to let you know that I'm on Moneydance version 2023.1 (5006). I have a MacBook Air with Apple M2 running Sonoma 14.0 and Moneydance is very slow. Is anyone else experiencing this problem? Thanks,

  1. 1 Posted by Stuart Beesley ... on 27 Sep, 2023 04:44 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Grab and upload help/console output.

  2. 2 Posted by ed on 27 Sep, 2023 05:24 PM

    ed's Avatar

    I am having the same issue MD 2023.2 (5007) on a 2019 iMac 3.6Ghz 8 Core Intel i9, Mac OS Sonoma 14.0. The sluggishness seemed to started a few weeks ago with one of the recent 13.6 upgrades before Sonoma became available.

  3. 3 Posted by Ricardo Montiel on 27 Sep, 2023 06:41 PM

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    Ricardo Montiel
    (713) 855-4682
    [email blocked]

  4. 4 Posted by Stuart Beesley ... on 27 Sep, 2023 06:53 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Nothing abnormal in there.

  5. 5 Posted by Ricardo Montiel on 27 Sep, 2023 07:39 PM

    Ricardo Montiel's Avatar

    What next???

    Ricardo Montiel
    (713) 855-4682
    [email blocked]

  6. 6 Posted by Stuart Beesley ... on 27 Sep, 2023 08:07 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    I have no ideas, other than run the alpha. (For testing only).

  7. 7 Posted by bmc5311 on 28 Sep, 2023 12:29 PM

    bmc5311's Avatar

    Can confirm Moneydance does not work as expected - spinning beachball with almost every click.
     - MacStudio M1 Max
     - macOS: Sonoma (14.0)
     - Moneydance 2023.1 (5006)

    Gonna switch to debian until this is sorted out...

    EDIT: turning off iCloud Sync per Maddy's post below appears to have corrected the problem.

  8. 8 Posted by bryrock on 28 Sep, 2023 08:55 PM

    bryrock's Avatar

    Me too. Moneydance running painfully slow since installation of Sonoma (14.0 release).

    -MacBookPro18,2 - Apple M1 Max
    -macOS 14.0
    -Moneydance 2023.1 (5006)

  9. 9 Posted by dskreger on 29 Sep, 2023 03:15 AM

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    Yes, me too! I've had this happen before w/Moneydance. Hopefully it'll get fixed quickly. No problems with other applications I regularly use.

  10. 10 Posted by dtd on 29 Sep, 2023 06:15 AM

    dtd's Avatar

    Sonoma has not been "verified" by MD yet. There are many softwares in that position.

    I personally wait about two months after a Mac Os release before adopting it. Apple breaks things, consistently year after year.

    Is it being worked on? Absolutely. So as to other softwares working on it.

    Me? I'm still on Ventura, probably until about November.

  11. 11 Posted by Alan Fleming on 02 Oct, 2023 11:59 AM

    Alan Fleming's Avatar

    Yes, I have this problem too. Spinning beachball all the time. No crashes and it does work - just locking up for a second or three each time you try do something. 2023.1 and Sonoma and an M1 Macbook Air here.

  12. Support Staff 12 Posted by Maddy on 02 Oct, 2023 01:49 PM

    Maddy's Avatar

    @All

    For those of you who are currently using the iCloud Drive Sync method, can you try temporarily disabling sync or switching to a different sync method, perhaps?
    Either way, you could try to temporarily set your devices to 'Don't sync' and restart Moneydance. Does it make any difference?

    --
    Maddy, Infinite Kind Support

  13. 13 Posted by Ricardo Montiel on 02 Oct, 2023 02:32 PM

    Ricardo Montiel's Avatar

    This has definitely made a difference. Please let us know when we can resume iCloud synching. Thanks

    Ricardo Montiel
    (713) 855-4682
    [email blocked]

  14. 14 Posted by bryrock on 02 Oct, 2023 03:26 PM

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    I switched from iCloud syncing back to Dropbox folder sync. Results (huge improvement!) noticeable immediately. I did restart after switching, but not certain it was at all necessary because the long pauses between mouse-clicks were already noticeably absent.

  15. 15 Posted by Alan Fleming on 02 Oct, 2023 04:26 PM

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    That solves it here too.

    Best Wishes,

    Alan Fleming.

  16. 16 Posted by jbaca16 on 02 Oct, 2023 09:22 PM

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    how do i turn off icloud syncing?

  17. 17 Posted by dwg on 02 Oct, 2023 09:39 PM

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    To change syncing methods you have to disable syncing and then set it up from scratch again on all systems, it is not possible to just "switch" between different methods as the setup is what creates the structure and correct pointers.

  18. 18 Posted by bepilot on 02 Oct, 2023 09:49 PM

    bepilot's Avatar

    I started having the same slowdown with Sonoma on my M1 Powerbook Pro. I also have an iMac running Monterey in my office - that is still sync'd to the cloud and works at the normal speed. So for the time being I will not use the M1 Powerbook until they get this issue solved. I am using the iMac.

  19. 19 Posted by dtd on 02 Oct, 2023 11:24 PM

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    Hopefully, a new beta version will be out very soon, but realize when it is out, it will still be a beta version. So either use it on test data, or make sure you have good backups.

    Or of course, wait for a stable release.

  20. 20 Posted by Alan Fleming on 03 Oct, 2023 07:18 AM

    Alan Fleming's Avatar

    I can’t speak for everyone, but I looked through the menus until I found something that mentioned synching, and then turned it off.

    Best Wishes,

    Alan Fleming.

  21. 21 Posted by ed on 03 Oct, 2023 10:38 PM

    ed's Avatar

    I also had a huge improvement in speed and performance after turning off the iCloud sync on the iMac, iPhone, and iPad, and then re-establishing sync through dropbox. It has only been a few hours but so far so good!

  22. 22 Posted by Stephen George on 05 Oct, 2023 05:05 PM

    Stephen George's Avatar

    I have an Intel Mac Mini which seems to be slower after the recent update to the MacOS.

    Today, I received a warning of excessive memory usage. A forced of shutdown of some apps was required. Moneydance memory usage was at 50GB.
    When restarting Moneydance, the memory usage was around 1.42GB but climbed to 5GB overtime.

    After shuttingdown the iCloud sync and restarting as suggested by Maddy, memory usage has reamined unchanged. (As per the activiy monitor). Also, Moneydance seems more responsive.

  23. 23 Posted by Mike on 06 Oct, 2023 08:40 PM

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    This comment was split into a new private discussion: Lastest version running slow on Sonoma

    My problem is related to this. I too am running Sonoma on my MacBook M1 Pro. MD saves when I quit the program, but it is very very slow. I am not syncing to the cloud only the hard drive on my machine. I noticed it started when I upgraded. It's not horrible but a bit annoying since it was fine before upgrading. Not sure what to do to speed it up.

  24. 24 Posted by EC on 23 Dec, 2023 05:21 PM

    EC's Avatar

    Hello
    Any progress on fixing the sync issue with iCloud and Sonoma?
    It has been 3 months since this has been raised.
    I do not want to use Dropbox.
    Thank you

  25. 25 Posted by sth on 23 Dec, 2023 08:13 PM

    sth's Avatar

    @EC,

    Well as a non-IK person who is just following this topic, it has to do with the introduction of dateless files for iCloud in Sonoma. In this case the files are not kept local under many circumstances and thus iCloud ends up removing and then redownloading the 1,000s (10,000s) of files that are internal to the data bundle.

    It is not clear that there is a "fix" to this issue other than not upgrading to Sonoma. This is just a fundamental difference in the way that MD syncs files and the way that iCloud syncs files. I understand that you do not want to use Dropbox but at the moment "Dropbox Folder" is probably the best way to sync MD files between machines. Or just have iCloud sync and need to wait a long time with Sonoma.

    Your data file is still encrypted with 256 bit AES in the Dropbox folder. Make sure you have a strong password.

    Possibly the developer may have some brilliant solution to this or Apple will introduce more features that allow MD to work efficiently. But this may be an issue where resolution is measured in years rather than months.

    You might want to also send feedback to Apple on the problems this causes to you using the Feedback app in /System/Library/CoreServices/Applications.

    (NOT IK support)

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