Home → Problems →

Mortgage Adjustment

• Edit

Andrey

Oct 18, 2023 @ 11:52 PM

Hello,

My mortgage company recalculated my escrow payments. When I tried to update my mortgage account, the dialog looked good, the new payment amount was calculated correctly (with 1 cent difference). However when I clicked OK, the remaining amount is now showing as negative (a negative sum of all prior payments), the interest remaining and the # of remaining payments are showing as zeroes, the principal and interest payments are $0.00. Essentially everything is calculated as if the mortgage amount was 0.

Also in the account Register the first line shows "Amount" as the right amount (in red) and "Balance" as "0.00" (in blue).

If I select "Edit Account", I that dialog I again see all the correct values.

Moneydance 2023.02 (5007)

• Mortgage.png 31.1 KB

1. 1 Posted by dwg on Oct 19, 2023 @ 12:28 AM

   

   I suspect that if you go into the Edit Account screen again you could find an amount in the Balance Adjustment field, if there is remove the value.

   • Edit

2. Support Staff 2 Posted by Maddy on Oct 19, 2023 @ 09:36 AM

   

   Hi Andrey,

   Could you select your mortgage account in the left side bar and navigate to Account->Edit? You should ensure the balance adjustment field is 0.

   Please keep us posted on your progress, Thank you!

   --
   Maddy, Infinite Kind Support

   • Edit

3. 3 Posted by Andrey on Oct 20, 2023 @ 01:01 PM

   

   Hi Maddy, dwg,
   Yes, zeroing the balance adjustment field did the trick.
   Thank you!

   • Edit

4. Support Staff 4 Posted by Maddy on Oct 20, 2023 @ 02:45 PM

   

   You are welcome!
   I'm very pleased to hear that.
   I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

   --
   Maddy, Infinite Kind Support

   • Edit

5. Maddy closed this discussion on Oct 20, 2023 @ 02:45 PM.