Can't open PDF files

Kerry's Avatar


27 Oct, 2023 06:17 PM

I normally attach certain receipts in PDF format to a transaction. I have always been able to open the attachment in Moneydance but now I cannot open those attachments. I am using Ashampoo PDF Pro 3 as the PDF application.

Any suggestions?

  1. 1 Posted by Stuart Beesley ... on 27 Oct, 2023 06:31 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Do you mean that after you add a PDF attachment to a txn, that later, you cannot go to that txn and double click to open the pdf?

    Or something else?

    What version of MD?

    Can you grab help/console after you have tried to open pdf and upload that here?

    Can you install toolbox extension, run toolbox. Click transactions. Extract attachments. These will extract to a folder. Can you open from there?

  2. System closed this discussion on 26 Jan, 2024 06:40 PM.

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