All my data is gone!

vlknits's Avatar


28 Oct, 2023 11:31 PM

I just upgraded to Sonoma 14.1. I opened Moneydance and it is completely empty! All my data, over all the years I've used this software - is GONE! I don't know what to do.

  1. 1 Posted by dtd on 28 Oct, 2023 11:45 PM

    dtd's Avatar

    You might be opening a blank dataset. You need to find where your dataset is, and open that instead.

    Another possibility is that your computer is a secondary versus a primary computer, and you are using icloud sync - that's a big issue with Sonoma, and why Moneydance does not claim compatibility with Sonoma (yet).

    A third possibility is that during the upgrade, a file got corrupted that pointed to which file you normally open.

    So, breathe, and yes, there will need to be some work to find your dataset, or to find a backup in case something really did happen to your dataset.

    If you know about the Toolbox extension, there are a lot of tools in there to find where things are. The author, Stuart Beesley, helps people out a lot on situations like this (if you don't know how to use Toolbox), but it's about 1am in Great Britain right now, so you may have to wait a few hours if you need him to help.

  2. Support Staff 2 Posted by Ethan on 29 Oct, 2023 02:52 AM

    Ethan's Avatar

    Do you remember where you were saving your data? If not, it's likely in the default save location, described at:

    Infinite Kind Support

  3. 3 Posted by vlknits on 29 Oct, 2023 04:36 PM

    vlknits's Avatar

    Thank you for your assurances! I poked around a bit more and found a correct data file. Is there a way to rename it and save it as the default?

  4. 4 Posted by Stuart Beesley ... on 29 Oct, 2023 04:48 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Toolbox extension. General tools. Relocate dataset to internal location.

  5. 5 Posted by vlknits on 29 Oct, 2023 05:44 PM

    vlknits's Avatar

    DONE! I loaded the toolbox extension and followed your instructions and
    I've got my data file back where it belongs! Thank you so much for your
    help with this.

  6. 6 Posted by Stuart Beesley ... on 29 Oct, 2023 06:50 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Toolbox 🧰 +1 😃

  7. Ethan closed this discussion on 30 Oct, 2023 02:42 AM.

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