cannot connect to Moneydance+ (plaid)

daviddanforth's Avatar

daviddanforth

31 Oct, 2023 07:08 PM

When I try to connect via 'Online' > 'Set Up Moneydance+' > 'Connect More Accounts' a browser page opens, to wit: Moneydance+: There's a Problem
The page itself says:

Error

Error accessing account or key

Please advise.
Thank you.

  1. Support Staff 1 Posted by Maddy on 01 Nov, 2023 10:50 AM

    Maddy's Avatar

    Hi David,
    We are sorry to hear about the problem you have encountered.

    Firstly, please accept our sincere apologies for the inconvenience this problem might have caused you.
    We are happy to confirm that the problem has now been rectified and you should be able to connect your accounts as expected.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 31 Jan, 2024 11:00 AM.

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