Application on my iMac

Skip Felton's Avatar

Skip Felton

02 Nov, 2023 10:58 PM

I have Moneydance on my Laptop and I have it on my iMac. Recently, I had to erase the program on my iMac and now I am trying to get it running again. All of my data is in the Cloud but I am not sure how to access it. How do I do this?

  1. Support Staff 1 Posted by Maddy on 03 Nov, 2023 01:28 PM

    Maddy's Avatar

    Hi Skip,
    Thank you for contacting Moneydance support.

    Generally, you should ensure that:

    • both computers are running the same version (and build) of Moneydance.
    • your data file is stored in the default location on the primary computer.

    Next, you can set up sync as described in this article:

    "Syncing with Other Computers" here

    If any of your computers is running Sonoma, you shouldn't use iCloud Drive sync, as mentioned here.


    Side note: Unfortunately, I couldn't locate your purchase history using the email address: [email blocked] and I was wondering whether you might have used a different email address to purchase Moneydance (from our website), perhaps?

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 02 Feb, 2024 01:30 PM.

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