Deleted Restored account still displaying in sidebar's Avatar

05 Feb, 2024 04:35 PM

I just noticed that there is an account called "Restored 3b4b4407-4fa2-4453-b48f-a206e81724cb from txn 20231121 CIBC -59466" in my sidebar. I tried to delete it (Account->Delete Account..., typed Yes) but it's still displayed in my sidebar. I even tried right-clicking and choosing "Remove from sidebar" but it's still there.


  1. 1 Posted by Stuart Beesley ... on 05 Feb, 2024 05:35 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Grab help/console. Save then Upload the file here.

  2. 2 Posted by on 05 Feb, 2024 09:06 PM's Avatar

    Is this what you are looking for?


  3. 3 Posted by Stuart Beesley ... on 05 Feb, 2024 09:42 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Nothing obvious in log.
    Select the account. What transactions are in it? Reassign those to the right account/cats and then when it’s empty try deleting it again.

  4. 4 Posted by dtd on 06 Feb, 2024 12:56 AM

    dtd's Avatar

    Are you syncing between two computers? I've seen "restored" accounts appear when the sync gets out of whack.

    But yes, follow Stuart's advice to move toward resolution. The point is that restored account probably has a mismatched transaction (especially if you sync).

  5. 5 Posted by on 06 Feb, 2024 02:51 PM's Avatar

    I am syncing between two computers, but I didn't sync on the day in
    question, so is it possible that is the reason?

     In any case, the deleted account just disappeared sometime yesterday. I'm
    not exactly sure when, but it's gone now.


    On Mon, 5 Feb 2024 at 19:56, dtd <[email blocked]> wrote:

  6. Maddy closed this discussion on 07 Feb, 2024 01:02 PM.

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