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Duy Thai's Avatar

Duy Thai

12 Feb, 2024 10:05 PM

My imports from Quicken are a mess. I tried to start over. Uninstalled and reinstalled but your software somehow found and reloaded all the messed up data. How could it do that when I did a complete uninstal??? How do you start over? How do you start AT ALL with this program without the problems that I wasn't expecting.

  1. 1 Posted by dwg on 12 Feb, 2024 10:28 PM

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    I'm a fellow user.

    It does that because the data is NOT part of the program.

    It is the same as if you uninstall a word processor you do not expect that action to delete all of your document files.

    You create a new empty data set (file) by using the Moneydance menu command File -> New.

  2. 2 Posted by -Kevin N. on 12 Feb, 2024 10:34 PM

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    Look to some of the following Quicken-related Moneydance KB articles
    https://infinitekind.tenderapp.com/search?utf8=%E2%9C%93&t=f&am...

    -Kevin N. (not a member of Moneydance Support)

  3. 3 Posted by Duy Thai on 12 Feb, 2024 10:48 PM

    Duy Thai's Avatar

    I have a perfect set of data from Quicken, made perfect through hours of painful data cleaning, which is why I'm leaving Quicken. But the same import problems are happening with MoneyDance! Is your software only set up for people who just opened new bank accounts and not people who already have account records to be ported over? I looked at the "knowledge base" and the "First Steps with Moneydance" article and didn't anything for people who start with preexisting data. 

        On Monday, February 12, 2024 at 02:34:58 PM PST, -Kevin N. <[email blocked]> wrote:
     
      
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  4. 4 Posted by dwg on 12 Feb, 2024 11:10 PM

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    I'm a fellow user

    The QIF format is used because it is the best available format, however it was never intended for data migration, is not perfect and is ambiguous. Additionally some vendors can be quite creative with the data an exports they produced.

    Quicken can be quite inventive, it is not software that is based on accounting rules but Moneydance is so this can create problems.

    If you expectation with any software is that you can import a QIF file and everything will be perfect then I think you will be disappointed.

    If you want to tell us what problems you are having we will try to help, most of us have been through the migration.

  5. 5 Posted by Duy Thai on 12 Feb, 2024 11:43 PM

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    One problem seems to be that MD doesn't recognize a credit card account and creates a bank account. *Can you edit an account in MD to change from bank to credit card? I've read that it's best to import one account at a time, but each account contains transfer transactions, so importing even one account will create another account in MD containing only those few transfer transactions. Then when I import the full account, I get duplicate entries. 
    I'm glad to hear that MD understands accounting. The problem with Quicken was that their tech support would insist that everything's working fine, but they admittedly don't know accounting or bookkeeping so I can't show them that the accounting results were just wrong.

        On Monday, February 12, 2024 at 03:10:17 PM PST, dwg <[email blocked]> wrote:
     
       
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  6. 6 Posted by dwg on 13 Feb, 2024 02:35 AM

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    I'm a fellow user,

    Actually it is better to have all of the data in one QIF file, it allows Moneydance to see the entire picture in one go and tends to result in less problems. There are some situations where you have to use separate files, the source software is usually the driving force here but requiring multiple currencies can also have an impact.

    Quicken has no idea about accounting and the way they do some transactions highlights this.

    Accounts/categories being assigned incorrectly is a sign of the ambiguity that is present in QIF, having al of the data in one QIF file tends do reduce but not eliminate the problem. Moneydance itself does not offer a way to change account types, it is not a routine task after all, however if you install the Toolbox extension it does have the capability (Moneydance menu option, Extensions --> Manage Extensions).

  7. 7 Posted by sth on 13 Feb, 2024 03:53 AM

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    Remember that the best way to migrate is to first only import Accounts and no data from the QIF file. This is an option on the import. Then delete the bank account and create a credit card account with the same name.

    Then try importing the data from the QIF file. It helps to interpret the messy QIF file if MD has all the correct account structure. It can be difficult and remember that Quicken does NOT use double entry book keeping so you may end up with duplicate transactions as it re-enters both sides of the transaction from quicken as individual unlinked transactions.

    Let us know how it goes.

    (NOT IK Support, long time user who migrated from Quicken about 12 years ago)

  8. 8 Posted by Duy Thai on 13 Feb, 2024 06:37 AM

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    Thanks. Where is the import accounts only function?

        On Monday, February 12, 2024 at 07:53:15 PM PST, sth <[email blocked]> wrote:

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  9. 9 Posted by dwg on 13 Feb, 2024 08:02 AM

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    The import account only function was a feature of the older importer, it is not present in the new importer.

    The old importer and its functionality is included in the Toolbox extension.

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