Incompatible class change error

Derek Riley's Avatar

Derek Riley

16 Apr, 2024 07:27 AM

Just upgraded to Moneydance V24 and keep getting attached message on start-up. Can you please advise what to do.

  1. Support Staff 1 Posted by Maddy on 16 Apr, 2024 08:21 AM

    Maddy's Avatar

    Hi Derek,
    We are sorry to hear about the problem you have encountered.

    You could click 'OK' to overwrite the error. Then, navigate to 'Extensions->Manage Extensions' to ensure your extensions are up-to-date. If not, update them and restart Moneydance.

    Also, navigate to Moneydance->About Moneydance to verify that you are running the latest version Moneydance 2024 (5115). If not, we recommend upgrading to the latest version of Moneydance from this link.
    You should remove or choose to overwrite the previous version to prevent conflict.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Stuart Beesley ... on 16 Apr, 2024 09:04 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    ... Specifically update or remove Ratios extension

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