Quote loader error

Ray Graham's Avatar

Ray Graham

16 Apr, 2024 12:09 PM

MD Ver 2023.3 5064
Quote loader V3204 not loading prices see attached. Been using for more than two years never had this happen before. Hope someone can help.

  1. Support Staff 1 Posted by Maddy on 16 Apr, 2024 01:08 PM

    Maddy's Avatar

    Hi Ray,
    We are sorry to hear about the problem you have encountered.

    Mike Bray, the Quote Loader developer, provided an updated on this public thread.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by derekkent23 on 16 Apr, 2024 02:44 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Ray

    Yahoo has changed something.

    In the meantime change the Source to FT.

    Any Securities that return an error with FT as the source then post your base currency, the Ticker, full Security Name and last price you have and its traded currency or just post a screen shot of the Quote Loader windows after you click GET PRICES.

    Hope this helps.

  3. 3 Posted by DrgnMastr on 16 Apr, 2024 02:53 PM

    DrgnMastr's Avatar

    Ray & Derek,

    I hope changing the source to FT is only a temporary one. FT HD doesn't seem to be working for the one that I tested. It returned an error, while FT worked for it.

    My issue is that I have several securities (37 tracked through Yahoo). The majority of them only trade on the TSX (Toronto Canada Stock Exchange), and Mike's instructions are to clear that field.

    Here's to hoping that the issue gets resolved soon.

  4. 4 Posted by derekkent23 on 16 Apr, 2024 02:56 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi DrgnMastr

    FT HD does not support historical data for Stocks, only Funds, nor does it support Historical data for Exchange Rates.

    So for Stocks and Exchange Rates use FT and run every day. I run the next morning before the market opens.

    Any Securities that return an error with FT as the source then post your base currency, the Ticker, full Security Name and last price you have and its traded currency or just post a screen shot of the Quote Loader windows after you click GET PRICES.

    Hope this helps.

  5. 5 Posted by DrgnMastr on 17 Apr, 2024 12:01 PM

    DrgnMastr's Avatar

    Thank you for the detailed instructions. I bit the bullet and converted everything to FT last night, following the instructions. All but 6 of the 37 worked right away, and it wasn't too hard to fix five of the six.
    ---
    Only one issue remains, and I think it comes from FT and not quote loader. I have one security "TD Global Technology Leaders Index ETF", which trades on the TSX as TEC, in CAD. FT does not have it, but has "TEC.U:TOR" which is trading in USD. The price returned is close when converted from USD to CAD, but not exactly the same as reported by the TSX before markets opened, this morning. Yahoo was reporting it correctly.

  6. 6 Posted by derekkent23 on 17 Apr, 2024 12:50 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi DrgnMastr

    I think you are correct, it does not look like FT supports TD Global Technology Leaders Index ETF traded in CAD.
    At least your other securites are supported by FT

    Have Fun, Stay Safe

  7. 7 Posted by Tom Smith on 17 Apr, 2024 01:23 PM

    Tom Smith's Avatar

    Oddball 2024 window behavior.
    If I close MD 2024 (5117) on my primary window, restarting MD works as expected.
    If I close MD on my secondary window, when restarting, the window appears as a thin vertical strip on the left hand side of the second screen. The window can be subsequently stretched open. SO it's not a big deal. But any sub-windows opened on the second screen also open as a thin vertical strip.
    Odd behavior.
    Running Fedora 39 latest.
    VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XTX [Radeon Vega Frontier Edition]
    cat /proc/cpuinfo
    processor : 0
    vendor_id : AuthenticAMD
    cpu family : 25
    model : 1
    model name : AMD EPYC 7343 16-Core Processor
    stepping : 1
    microcode : 0xa0011d3
    cpu MHz : 1500.000
    cache size : 512 KB
    physical id : 0
    siblings : 16
    core id : 0
    cpu cores : 16
    apicid : 0
    initial apicid : 0
    fpu : yes
    fpu_exception : yes
    cpuid level : 16
    wp : yes
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 pcid sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local user_shstk clzero irperf xsaveerptr rdpru wbnoinvd amd_ppin brs arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold v_vmsave_vmload vgif v_spec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm debug_swap
    bugs : sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass srso
    bogomips : 6400.57
    TLB size : 2560 4K pages
    clflush size : 64
    cache_alignment : 64
    address sizes : 48 bits physical, 48 bits virtual
    power management: ts ttp tm hwpstate cpb eff_freq_ro [13] [14]

    cat /proc/meminfo
    MemTotal: 131752720 kB
    MemFree: 117745932 kB
    MemAvailable: 127543192 kB
    Buffers: 4472 kB
    Cached: 10869068 kB
    SwapCached: 0 kB
    Active: 3493460 kB
    Inactive: 8894452 kB
    Active(anon): 1653176 kB
    Inactive(anon): 0 kB
    Active(file): 1840284 kB
    Inactive(file): 8894452 kB
    Unevictable: 3300 kB
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    SwapTotal: 133389304 kB
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    Hugepagesize: 2048 kB
    Hugetlb: 0 kB
    DirectMap4k: 758164 kB
    DirectMap2M: 19019776 kB
    DirectMap1G: 115343360 kB

  8. 8 Posted by Ray on 17 Apr, 2024 09:49 PM

    Ray's Avatar

    Thanks for the suggestions but Ft doesn't seem to support Australian stocks.

  9. 9 Posted by derekkent23 on 17 Apr, 2024 11:01 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Ray

    FT does support a lot of Australian stocks.

    As I posted before.
    Any Securities that return an error with FT as the source then post your base currency, the Ticker, full Security Name and last price you have and its traded currency or just post a screen shot of the Quote Loader windows after you click GET PRICES.

    I will the take a look tomorrow. Its late in the UK.

    Have Fun, Stay Safe.

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