American Funds
I just switched from Quicken Essentials and no problem downloading my credit or checking accts, but can't seem to get my American Funds account to download. The message I get is: "There was an error connecting to your financial organization. The details of this error are below." But there are no details, just the name American Funds below. Please tell me this can be resolved. It's one of the reasons I switched.
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1 Posted by Jessica Little on 06 Apr, 2010 06:19 PM
Hi,
You've hit upon a small bug in Moneydance. The error window you received is too small to show the full error message, but it's not immediately obvious that there's more to the message. Please click and drag the lower right hand corner of the message window to expand the window, and then copy and paste the full error message here.
Sorry for the inconvenience! We're working on a fix for this so that in the future it will be clear that the error message continues past "Bank Name."
Jessica Little
Moneydance Support
2 Posted by rob on 10 Apr, 2010 05:28 PM
Check out this thread. It’s very helpful:
http://help.infinitekind.com/discussions/financial-institution-dire...
Angie Rauscher closed this discussion on 24 Jul, 2011 07:44 PM.