Find & Replace Not Working

peter.reed's Avatar

peter.reed

18 Apr, 2024 10:46 AM

Since updating to v5117 Find & Replace isn't working on my system. The page takes ages to load & then when I do a 'Find' it just hangs with the cursor spinning endlessly.

Anyone else got this? Any cures?

Thanks

  1. 1 Posted by derekkent23 on 18 Apr, 2024 01:56 PM

    derekkent23's Avatar

    I am not support staff, just a user
    Hi Peter

    Moneydance developer aware. Hopefully a fix soon.

    Have Fun, Stay Safe.

  2. 2 Posted by peter.reed on 18 Apr, 2024 03:00 PM

    peter.reed's Avatar

    Hi Derek,

    Thanks for the update.

    Peter

  3. 3 Posted by Stuart Beesley ... on 19 Apr, 2024 11:39 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    FYI - 2024.1 alpha is out... Should address this 🤞... I assume it will become live soon....

  4. 4 Posted by peter.reed on 19 Apr, 2024 08:33 PM

    peter.reed's Avatar

    Thanks for the update Stuart.

    As reported elsewhere v5118 only launches in Demo mode and won't accept a valid license key.

    I have rolled back to v5064 for the time being.

  5. 5 Posted by DrgnMastr on 19 Apr, 2024 09:05 PM

    DrgnMastr's Avatar

    I had bought MD in 2022, and the license key is valid for all 2022 and 2023 editions. If your license key was bought in 2022 or earlier, you will need to buy and upgrade license, as I did this morning.

  6. 6 Posted by peter.reed on 20 Apr, 2024 08:47 AM

    peter.reed's Avatar

    That's the interesting thing. I renewed the license last March, so this should be a free upgrade.

    Hopefully another fix is in the pipeline!

  7. 7 Posted by dwg on 20 Apr, 2024 09:01 AM

    dwg's Avatar

    The older license keys that I would expect to work with Moneydance 2024 have the following prefixes:

    P215xxxxxxxxxx
    P811xxxxxxxxx
    P812xxxxxxxxx
    P814xxxxxxxxx

  8. 8 Posted by peter.reed on 20 Apr, 2024 09:15 AM

    peter.reed's Avatar

    The prefix for my license is P264

  9. 9 Posted by dwg on 20 Apr, 2024 09:38 AM

    dwg's Avatar

    I'm afraid you have a Moneydance 2022 license, which does not qualify for a free upgrade to Moneydance 2024.

    I suspect you purchased it just prior to the release of Moneydance 2023, which was late March 2023.

  10. 10 Posted by peter.reed on 20 Apr, 2024 09:52 AM

    peter.reed's Avatar

    License was bought on 31st March & was definitely as an upgrade to Moneydance 2023!

  11. 11 Posted by dwg on 20 Apr, 2024 09:55 AM

    dwg's Avatar

    Support will have to advise obviously they have access to the records.

  12. 12 Posted by P. Phillips on 20 Apr, 2024 10:07 AM

    P. Phillips's Avatar

    2023 Licence Purchased March 29, 2023

    Licence prefix is P264

    So if that is a day or too to early. they can keep 2024 version I will not upGrade

  13. 13 Posted by peter.reed on 20 Apr, 2024 10:13 AM

    peter.reed's Avatar

    The odd thing here is that when I updated to v5117 there wasn't an issue with the license. It was only when I went to v5118.

  14. 14 Posted by Stuart Beesley ... on 20 Apr, 2024 10:22 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Correct. IK have said there was a bug in their license checker and it wasn’t detecting invalid licenses in 5117. They addressed this in 5118.

  15. 15 Posted by P. Phillips on 20 Apr, 2024 11:23 AM

    P. Phillips's Avatar

    Received the update alert on MD 2023.3 of the 2024 version

    Upgraded and Ops - Licence Not valid

    That was Yesterday Friday April 19, 2024

    Had to find older 2023.3 and reinstall to get full access again

  16. 16 Posted by peter.reed on 24 Apr, 2024 01:36 PM

    peter.reed's Avatar

    Hi P Phillips,

    I raised the license issue with Tech Support under a separate Private message, and they very quickly resolved the problem.

    If you haven't already done this, I recommend you to do the same.

    Best,

    Peter

  17. 17 Posted by P. Phillips on 24 Apr, 2024 02:33 PM

    P. Phillips's Avatar

    Thank you for the suggestion

    But as I have already mentioned elsewhere

    This issue is now closed to me.

    Have moved on

  18. System closed this discussion on 24 Jul, 2024 02:40 PM.

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