Moneydance+

Harold Peterson's Avatar

Harold Peterson

19 Apr, 2024 09:43 PM

I just upgraded to V 2424.1 (5118) and can no longer sync my raymond james investment accounts. I did refresh and reconnect via the Moneydance+ setup page but no luck Error message is

The error code reported by the server was: 0

Error type: API_ERROR
Error code: INTERNAL_SERVER_ERROR
Item ID: dEnYxRd0bqf5kBNOXrmdU90jXVwAP1fbNnQgn
Request ID: ePF16w2WQQHIoyW
Message: an unexpected error occurred

runniong Sonoma 14.4.1

  1. 1 Posted by dtd on 19 Apr, 2024 10:30 PM

    dtd's Avatar

    That appears to be an error on the Plaid or Raymond James side versus anything having to do with the 5118 upgrade. (I could be wrong of course as I don't know what changed in this regard for 5118, but I don't think any MD+ items were changed).

    Error code of 0 means you aren't connecting to Raymond James. That could be the reason for the error - you might just want to try again a bit later.

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