Credit Card account not displaying correctly

Trudy's Avatar


20 Apr, 2024 04:35 PM

I just downloaded the update, and one of my credit card accounts was grayed out. I deleted it, then re-added it, but it's still grayed out.
I'm not doing downloads, just entering the data manually.

  1. 1 Posted by derekkent23 on 20 Apr, 2024 04:55 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Trudy

    If the greying out is occurring the Side Bar (list on left) highlight and right click on the account. Select EDIT ACCOUNT. Check that the INACTIVE box is not ticked.

    Hope this helps.

  2. 2 Posted by Trudy Slagg on 20 Apr, 2024 06:11 PM

    Trudy Slagg's Avatar

    Thank you!!

    Get Outlook for Android<>

  3. System closed this discussion on 20 Jul, 2024 06:20 PM.

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