Kay Stafford's Avatar

Kay Stafford

04 Dec, 2018 06:36 PM

If I can't make contact via phone or chat to at least find out if Moneydance covers my needs, I'm absolutely not interesting in making my life more miserable than it is with Quicken.

  1. 1 Posted by dwg on 04 Dec, 2018 08:33 PM

    dwg's Avatar

    I'm a fellow user.

    Moneydance is sold and used world wide. The company behind Moneydance - the Infinite Kind is relatively small and it just would not be viable to provide Telephone support on that type of scale, instant chat also requires resources available on a 24x7x365 basis, again not viable for a small organisation.

    The forums are a way of providing support as well as bringing users and support together to help each other, that may not be suitable for you but for a $50 piece of software used on the scale that Moneydance is, provides an approach that works reasonable well and is sustainable.

  2. System closed this discussion on 05 Mar, 2019 08:40 PM.

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