What's up with help and forums

pagoff's Avatar

pagoff

05 Apr, 2009 01:12 PM

I click on help and then forum and it takes me to the abysmal get satisfaction site that you've used the past several months. Then while reading post I literally stumble upon a link to this "forum?"

Which will be the real Moneydance forum. A unified approach would be appreciated. If this is it, then Help/forum should take a person here.

Whether this will be an improvement will depend on how easy it is to find previously discussed issues. Get Satisfaction's last effort failed miserably.

  1. Support Staff 1 Posted by Sean Reilly on 06 Apr, 2009 01:06 AM

    Sean Reilly's Avatar

    We will be transitioning from getsatisfaction to this site any day (or hour) now. The link to this site was so that people could give it a try and let us know of any showstopper problems that would delay the transition. Once we are ready to move over to this site we will change the Help link to point here.

    Unfortunately it is not yet possible to transfer all of the getsatisfaction messages to this site, so we will have to build up the library of common issues all over again (unless someone else knows of a way to copy discussions from getsatisfaction.com to this tenderapp.com forum).

  2. Sean Reilly closed this discussion on 06 Apr, 2009 01:06 AM.

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