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Mike Josey

08 Nov, 2018 02:27 PM

Hi
Your notice on the update says that the update makes the following changes (or words to that effect) but then shows us nothing......nada.....blank!

Just a suggestion but it would be interesting to see what I've just allowed to be changed.

Cheers

Mike Josey

1. 1 Posted by Mike Josey on 08 Nov, 2018 03:05 PM

   

   Thanks. Whilst in touch with you, can you take a look at the enclosed screen print: I seem to have a huge number of versions of Moneydance. I can’t think why but don’t want to delete anything in case I lose all the data. Finally, can you remind me where the backups - should I need them - are stored.

   Sorry to be a nuisance.

   Cheers

   Mike Josey

   .

   • Screen_Shot_2018-11-08_at_15.00.10.png 589 KB
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2. 2 Posted by Henry on 09 Nov, 2018 01:01 PM

   

   Hi Mike,

   Thank you for contacting us.
   If you were prompted by the Moneydance updater extension to update, then the notification window shows the changes before you update.

   You can view the full update notes here.

   Your data is stored separately from the software, so only removing the program won't effect your files in any way. Keeping the latest file would be the best option.

   If you didn't change the location of your backup files in Preferences within Moneydance then the quickest way to finding the backups is to open Moneydance and navigate to Help > Show Archive Folder.

   Henry
   Infinite Kind Support

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3. 3 Posted by Mike Josey on 09 Nov, 2018 02:07 PM

   

   Thanks, Henry

   Gosh - that’s a lot of bits and pieces (most of which I must confess I on’t understand!). As to the question of what triggered the update - I do have the updater extension so had assumed that the announcement that there was now an update originated from that, but - although it stated that the update covered the following changes (or words to that effect), nothing was shown.

   Cheers

   Mike

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4. 4 Posted by Kenneth Bolton on 13 Nov, 2018 05:16 PM

   

   No, you're correct Mike nothing was shown.

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5. 5 Posted by Mike Josey on 13 Nov, 2018 05:19 PM

   

   Thanks, Kenneth

   I thought perhaps dementia was setting in

   Cheers

   Mike

   Sent from my iPad

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6. System closed this discussion on 12 Feb, 2019 05:20 PM.