Any progress or update on this?
With the latest iPad and trackpad Keyboard (and very usable mouse support) iPads are even more viable as sole computing devices, so the full version of Moneydance on ipadOS becomes more important.
Maddy on 21 Mar, 2020 09:29 AM
Thanks for the suggestion for improving Moneydance! There's an existing ticket in our ticketing system with your suggestion, so I've attached it to this discussion and the developers will be looking into it.
Please let us know if we can be of further assistance!
Step it up. Wherever that existing ticket is (that you won't/can't give reference to), it should be quickly honored from my perspective. I'm looking at your Apple based competitors because I expect, soon, to replace my old iPad with the new iPad Pro. In the process, my MacBook will probably look toward retirement. Yours is the only product not available in transition.
Ethan on 29 Mar, 2020 04:34 PM
I'm not really sure what you mean by "blogging" in terms of customer support. We do have a blog that we post descriptions of major updates, but all of our customer support is on these online forums. You can subscribe to our blog if you want, but any thread tagged with a support ticket will be updated if that feature is implemented or bug is resolved. By posting on a thread, you automatically receive all future posts, unless you've changed that in your user settings.
Ethan on 30 Mar, 2020 03:03 AM
I've read the other posts you've made on this web forum, and I don't understand what you're referencing. No posts are "terminated" except in extreme circumstances. I can only think of us deleting posts a few times in the last few years, all of which were cases of abuse or threats to other users. No voices are "eliminated" beyond that; I'm sure anyone can see there are plenty of critical posts of our products on these threads that are still publicly posted for all to see.
Anyone who posts to a thread is still subscribed to updates, even if the thread itself is inactive.
I'm sorry that our customer service format does not meet your needs.