Enter Password Screen

Donald Atkinson's Avatar

Donald Atkinson

24 Jun, 2020 02:18 PM

It seems to me that indicating that the password hint can be shown on the enter password screen may compromise security. This should be separated somehow.

  1. 1 Posted by jeff_l on 24 Jun, 2020 03:45 PM

    jeff_l's Avatar

    It’s only a security issue if your Hint message contains your password.

    If you don’t like Hint being there, remove your hint from the Set Master Password screen & leave it blank.

    Jeff – fellow user

  2. Support Staff 2 Posted by Ethan on 24 Jun, 2020 06:15 PM

    Ethan's Avatar

    I'm not quite sure I understand the risk you are describing. Can you explain in more detail?

    The only risk I can think of is if one gives too good of a hint. For example, if your password was your birthday (a bad password!) and your hint was "my birthday," obviously that would be a problem. The hint should be a reference to jog your memory without actually giving a hint to anyone else.

    Infinite Kind Support

  3. 3 Posted by Bruce Atkinson on 24 Jun, 2020 06:22 PM

    Bruce Atkinson's Avatar

    Yes I agree that “The hint should be a reference to jog your memory without actually giving a hint to anyone else.” My concern is that for many that may not be so simple (I.e., any hint could help to significantly lower the guesses necessary if not carefully chosen.)

    Since this app is supposed to be very secure, I see this as a shortcoming although this may just be me.

  4. 4 Posted by dwg on 24 Jun, 2020 09:47 PM

    dwg's Avatar

    The hint could not be shown on any other screen becauese the data set cannot be opened until you have supplied the correct password, so you cannot get past this screen.

    Everything is a trade off. the ultimate solution is not to have a hint at all, but as there are no back doors in the software, do not forget your password. Software can only go so far to protect users, ultimately the user has to take some personal responsibility. As the saying goes you can make it foolproof but you cannot make is damn foolproof.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Already uploaded files

  • Screen_Shot_2020-06-24_at_11.45.47_AM.png 60 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac