Backup progress bar

Steve's Avatar

Steve

10 Jul, 2021 12:40 PM

During the Backup process, the Moneydance user interface doesn't show anything happening. (A user doesn't see that the backup is underway until it's finished.) It would be nice if the interface showed a progress bar, or spinning wheel, or anything that shows the backup is in process, so the user should wait until it's complete before doing something else in the program.

  1. Support Staff 1 Posted by Maddy on 25 Aug, 2021 08:35 AM

    Maddy's Avatar

    Firstly, please accept my sincere apologies for the lack of response in this thread.

    Generally, Moneydance creates automatic backup files. A backup file will be created each time you close your file until the set number exist, then each file will be updated in turn. You should be able to see a "progress bar" when you choose to close Moneydance.

    Also, if these files are stored in the default location, they're accessible from Moneydance via Help --> Show Backup Folder, so you can verify that this is working correctly.

    If you wish to amend the backup file settings, you can choose Moneydance --> Preferences, then select the 'Backups' tab, as outlined in this article of the Knowledge Base.

    From this window, you can amend the backup location, and choose the maximum number of backups to be stored.

    You could amend the backup location, so the automatic backup files are sent to a location of your choice. For example, you could choose an external drive, or a shared folder location like Dropbox. This will ensure your data is accessible from another system, even if you were to encounter complete computer failure.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. Maddy closed this discussion on 25 Aug, 2021 08:35 AM.

  3. Steve re-opened this discussion on 25 Aug, 2021 11:33 AM

  4. 2 Posted by Steve on 25 Aug, 2021 11:33 AM

    Steve's Avatar

    Hi Maddy,
    Thanks for your reply. Apparently I didn't explain the issue in great enough detail. The situation I'm describing is specifically when the user manually selects Export Backup. While Moneydance performs that backup, there is no progress bar. (I do see a progress bar during the automatic backup when closing a file, but there's no such progress bar during the manual Export Backup.)

  5. 3 Posted by Stuart Beesley ... on 25 Aug, 2021 11:34 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I agree. The std backup on exit does provide a progress bar. However file/export backup does not. It would be useful!

    +1 from me.

  6. Support Staff 4 Posted by Maddy on 25 Aug, 2021 11:55 AM

    Maddy's Avatar

    Thank you for clarifying!

    I've filed a ticket in our ticketing system with your suggestion, so the developers will be looking into it.

    Please let us know if we can be of further assistance!

    --
    Maddy, Infinite Kind Support

  7. System closed this discussion on 24 Nov, 2021 12:00 PM.

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