2-factor Authentication for Moneydance+

Jim's Avatar

Jim

02 Jan, 2023 07:09 PM

With banking accounts that require 2-factor (all of mine) Moneydance+ does not work. During the initial setup, I get the 2-factor auth window, and all it appears to work, showing the account balance. However, when I go to Online--> Setup Moneydance+ --> Accounts, the accounts show up with no name. The I attempt to manually either re-connect or disconnect that account using the "connected" radio button, it errors out with the following error. Also, I do not get prompted for a 2-factor password, as I should.

There was an error communicating with your financial institution. The details of this error are below.
Bank Name: Moneydance+
The error code reported by the server was: 0
Received malformed response: Response{protocol=h2, code=401, message=,url=https://mdplus.infinitekind.com/plaid/link/token/create}
Error: java.lang.RuntimeException: Could not parse error response

  1. 1 Posted by Stuart Beesley ... on 02 Jan, 2023 08:44 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Toolbox extension. Advanced mode. Online banking tools. Force disconnect md+
    Connection can disconnect these.

  2. 2 Posted by dwg on 02 Jan, 2023 09:45 PM

    dwg's Avatar

    The way MFA works with Moneydance+ is that it prompts you on the initial setup for the authentication but for ongoing use it require the institution to support trusted devices.

    The reason is that the aggregator is not doing on demand logins to retrieve the transactional data, they do scheduled logins then hold the data for your later retrieval.

  3. 3 Posted by James G Noel on 02 Jan, 2023 09:56 PM

    James G Noel's Avatar

    My laptop is a trusted device for these same accounts, so I avoid the 2-factor login. How do I do that via Moneydance+? Is this something it should be doing automatically.

    Is there a way to delete the existing accounts under Moneydance+. It will not allow me to do it.

    James G Noel
    [email blocked]
    Cell: 724-719-7933

  4. System closed this discussion on 03 Apr, 2023 10:00 PM.

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