Moneydance hangs my Linux box

cje.maths's Avatar

cje.maths

13 Apr, 2023 04:29 PM

I now run Money Dance on a linux box. Over the last few months I am quite frequently getting a complete hang (no response to keyboard or mouse). This only happens while running Money Dance. I note that when I launch Money Dance another utility (com-install4j-runtime-launcher-UnixLauncher or similar) runs too. It doesn't launch for any other program or app that I run - so maybe the problem is there.

As is the nature of this sort of problem I can't give a testcase. Doesn't seem to depend upon what I'm doing. Happens even if I am running with no other programs running.

My Linux installation is Ubuntu and is up to date.

Is anyone else hitting similar issues?

  1. 1 Posted by Stuart Beesley ... on 13 Apr, 2023 04:39 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    When it hangs. Force quite. Then locate and upload errlog.txt file to here (before you relaunch MD)

  2. 2 Posted by cje.maths on 14 Apr, 2023 03:20 PM

    cje.maths's Avatar

    As requested. When I opened the errlog.txt in Text Editor I got a warning that there were "invalid characters"

    Thanks in advance for advice/help

    >>> Copy/paste from errlog.txt below

    Starting Moneydance 2021.1 (3069) at Fri Apr 14 16:04:54 BST 2023
    Settings Folder: /home/chris/.moneydance
    OS: Linux 5.19.0-38-generic amd64
    Java: 15.0.1 (AdoptOpenJDK)
    Is in sandbox: false; restricted file access: false
    Library path: /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib
    Initializing fonts:
      default: [[Dialog]]
      printing: [[Dialog]]
      monospaced: [[Monospaced]]
      coding: [[Hack, Monospaced]]
    fonts resolved:
     default: Dialog:12.0:style0
     mono: Monospaced:12.0:style0
     coding: Hack:12.0:style0
     print: Dialog:12.0:style0
     header: Dialog:14.0:style0
     register: Dialog:11.0:style0
     reportTitle: Dialog:32.0:style0
     calendarTitle: Dialog:11.0:style0
     reportHeader: Dialog:10.0:style0
     detailTitle: Dialog:14.0:style0
    Setting look and feel class to javax.swing.plaf.metal.MetalLookAndFeel
    opening last file: Personal Finances
    loading dataset: /home/chris/.moneydance/Documents/Personal Finances.moneydance
    creatingURLStreamHandler for protocol 'http'
    loading with 128 bit encryption key
    reading trunk data tiksync/trunk
    trunk data loaded (0.238 seconds), checking for incremental updates
    loading un-synced txn files...
    loading synced txn files...
    replacing root: null () with new root: Personal Finances (3889bb46-3e57-44ef-b812-0781e738177b
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    starting syncing via encryptedFS(GenericFSSyncFolder:dropbox_folder:base=/home/chris/Dropbox/.moneydancesync:subpath=a9df04f0-ac69-4923-ab00-ae5935816b74:)
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    local file is newer than sync file. local=Fri Apr 14 16:06:27 BST 2023 synced=Fri Apr 14 16:04:57 BST 2023
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    local file is newer than sync file. local=Fri Apr 14 16:10:58 BST 2023 synced=Fri Apr 14 16:06:27 BST 2023
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    local file is newer than sync file. local=Fri Apr 14 16:11:28 BST 2023 synced=Fri Apr 14 16:10:58 BST 2023
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    local file is newer than sync file. local=Fri Apr 14 16:11:58 BST 2023 synced=Fri Apr 14 16:11:28 BST 2023
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
    warning: transaction is assigned to root account: [ParentTxn(2a134b4d-b32a-42ac-a429-7c80c3fd46d7) 20180930 desc=End of month balance (with correction for 1st October transactions); val=67401; stat= ; #splits=1; chk=; acct=Personal Finances; splits=SplitTxn: val=-67401; amt=67401; desc=End of month balance (with correction for 1st October transactions); stat=X; cat=French Current (CIC); tags=[(samt:-67401)(stat:X)(rec_dt:1541859167342)(acctid:7593c549-892e-40fe-aacf-11351fa1dc41)(obj_type:)(id:6e13087a-fc8b-42a2-8144-19437443fb8a)(pamt:67401)(oldid:-1)(acct:4396888)(desc:End of month balance (with correction for 1st October transactions))(tags:)]; ], ; ]
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  3. System closed this discussion on 14 Jul, 2023 03:30 PM.

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