MUltiple screens have pop-ups on wrong screen

kerrychesbro's Avatar

kerrychesbro

30 Aug, 2026 12:18 PM

I run MD on a Windows 11 PC with 2 screens.

I have MD positioned on the secondary screen and that works fine. It automatically starts up and works normally.

However, when there are some pop-ups that appear on the primary screen which is not where I'm looking.
The 2 that I notice most are the Print Checks confirmation that the checks were printed correctly and a message about a downloaded transaction not matching an existing security.

Since my focus is on the screen running MD, I might not notice the pop-up on the other screen immediately and wondering why MD is not responding. Since the pop-up is related to MD, it should be placed on top of the MD screen space so the user immediately sees it.

  1. Support Staff 1 Posted by Maddy on 01 Sep, 2026 08:51 PM

    Maddy's Avatar

    Hi Kerry,
    Thank you for contacting Moneydance support.

    You may try using Alt → Space → M and then the arrow keys to pull a hidden dialog back into view. This sometimes happens after a second monitor has been connected or disconnected, leaving Windows thinking the window still exists off‑screen.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by dwg on 02 Sep, 2026 12:04 AM

    dwg's Avatar

    Maddy,

    I believe the user is saying that the pop ups are not coming up on the screen that Moneydance is on i.e. has focus, rather than not being visible because a screen has been removed.

  3. 3 Posted by kerrychesbro on 02 Sep, 2026 05:14 AM

    kerrychesbro's Avatar

    Maddy is correct, visible, but centered on the primary screen when MD is on the secondary screen.

  4. 4 Posted by Ben on 02 Sep, 2026 12:32 PM

    Ben's Avatar

    Yes, it seems Moneydance remembers which screen the pop-up(s) last appeared on and continues to use that even if the main MD window's been moved to another screen. I do find that once I drag the pop-up over to the desired screen, that's where it'll appear in future - but then I'll move MD again to suit whatever I'm doing and the pop-ups don't follow. All in all, it does feel like the pop-ups are rarely on the right screen.

  5. 5 Posted by kerrychesbro on 03 Sep, 2026 12:06 PM

    kerrychesbro's Avatar

    Well, the Setup Moneydance+ pop-up does not work the way you suggest. I
    brought it up and it appeared on the primary screen while MD was on the
    secondary screen. I moved it on top of MD and then closed MD. After I
    started MD, that pop-up was again displayed back on the primary screen.

    From: Ben <[email blocked]>
    Sent: Wednesday, September 2, 2026 5:33 AM
    To: [email blocked]
    Subject: Re: MUltiple screens have pop-ups on wrong screen [Suggestions
    #17819]

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