Access to "Graphs and Reports" window
This is a similar issue to my other recent suggestion re the 'advanced find' interface, and also a little similar to Joe's about the home page icon. There's now no mouse/toolbar method for opening the graphs/reports window (although admittedly there is a 'Tools' menu command + a keyboard shortcut).
Like others, I agree that the interface should evolve in line with the general directions of GUIs etc. But it seems to me, graphic philistine though I am, that there's still a place for toolbar buttons in a modern interface.
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1 Posted by Angie Rauscher on 14 Dec, 2009 08:03 PM
We are tracking Moneydance 2010 bugs and input through our trac system. We would appreciate if you would complete a ticket on this issue so we can continue to make improvements to our program.
Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.
Angie Rauscher
Moneydance Support
2 Posted by eN0ch on 14 Dec, 2009 10:28 PM
Angie,
A question for clarification: This forum has a section called "Bugs", and you have a trac system as well. What's the intention there? Might it be better to close the "Bugs" section in the forum and place a link to the trac in it's place?
And an observation from just a moment ago: I logged in to trac, clicked "New Ticket", and got the following error ...
Lance
3 Posted by Angie Rauscher on 17 Dec, 2009 04:44 AM
We are working to improve our help system, and that is an excellent suggestion. We have altered the text on our support page to encourage users to use the trac system to report bugs and make suggestions.
The error you received was likely because the trac systems wants users to authenticate their email addresses before posting. Did you recieve such an email in your inbox (possibly caught in the spam filter)?
Thank you for your input and support. Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.
Angie Rauscher
Moneydance Support
4 Posted by eN0ch on 19 Dec, 2009 07:07 AM
"The error you received was likely because the trac systems wants users to authenticate their email addresses before posting. Did you recieve such an email in your inbox (possibly caught in the spam filter)?"
Hi Angie,
No enlightenment there, I'm afraid. Have never received any such e-mail, and still getting error (and this is after successfully logging in to my trac account).
Lance
5 Posted by eN0ch on 22 Dec, 2009 04:27 AM
Still happenning
6 Posted by eN0ch on 01 Jan, 2010 01:45 AM
And still happening .. Is anyone going to address? Meanwhile I'll have to keep posting bugs etc here ...
7 Posted by Angie Rauscher on 03 Jan, 2010 04:12 AM
Enoch,
I apologize for the delay. Would you please send me your user name and the email address you used to register for the trac system so I can give you permission manually?
Thank you,
Angie Rauscher
Moneydance Support
8 Posted by eN0ch on 03 Jan, 2010 06:21 AM
Hi Angie,
Username: Mithredath
addy: [email blocked]
Thanks.
Lance
9 Posted by Ben Spencer on 23 Feb, 2010 09:32 PM
Hi Lance
I was looking through some old cases that had not been marked as resolved and I see that the user Mithredath is not present in our trac system. Was this issue resolved by creating a new user and deleting the old one?
Ben
10 Posted by eN0ch on 23 Feb, 2010 10:27 PM
Hi Ben,
No idea, I'm afraid. I suggest you ask Angie. All I know is that I just logged in successfully as Mithredath, and can access all my old posts etc
Lance
Jon Hoover closed this discussion on 02 Mar, 2010 05:05 PM.