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Moneydance "Update"

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Gene Adam

27 Nov, 2011 02:49 AM

Here's a suggestion: Be up front about the fact that if a customer responds to the "there are updates" message from Moneydance and updates his app, he's going to end up owing Moneydance money to keep on using something he's already bought two licenses for. Very underhanded, and makes me decide to switch to Mint.com.

Bye Moneydance,

Gene Adam

1. 1 Posted by Ben Spencer on 27 Nov, 2011 08:38 PM

   

   Hi Gene

   I am confused. The upgrade page:
   http://moneydance.com/upgrade
   Makes it clear that users should test their key to determine if the upgrade is free or not.

   I am sorry that this was not sufficiently obvious. How could me have made this clearer?

   Ben Spencer
   Moneydance Support

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2. 2 Posted by Jeff Y. on 14 Dec, 2011 05:55 AM

   

   For what it's worth, my "Mint.com" account is very quirky and unreliable. I'm glad to have the functionality of MoneyDance as the best way to manage my finances :)

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3. 3 Posted by Angie Rauscher on 15 Dec, 2011 01:29 AM

   

   I am also confused- Gene you received a free upgrade to Moneydance 2011 as you purchased a Moneydance 2010 key. You also had the option of reverting to any of the past versions of Moneydance for no additional charge.

   Jeff, I'm glad Moneydance is working for you! We're here if you ever have any questions,

   Angie Rauscher
   Moneydance Support

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4. Angie Rauscher closed this discussion on 15 Dec, 2011 01:29 AM.