renaming transactions

Mark Scardiglia's Avatar

Mark Scardiglia

27 Jan, 2016 06:51 PM

Hi, I am trying to migrate from Quicken 2013 to Moneydance (which looks awesome so far).

I read the user guide and searched the forums but cannot find the answer to this question:

In Quicken, if I got a downloaded transaction that came in as "FEDEX 474967522", I could tell the program to remember it as "FedEx", and the next time I got such a transaction, it would show up just as FedEx. Please see attachment for dialog box showing this.
Is there a similar functionality in Moneydance?

Thanks for your help.

  1. 1 Posted by Ben Spencer on 28 Jan, 2016 01:22 PM

    Ben Spencer's Avatar

    All you should need to do is edit the transaction directly changing the description from "FEDEX 474967522" to "FedEx". You do not need to create a rule for this. The next time Moneydance downloads transactions it will offer a "Similar payee" confirmation option, if you confirm with this option MD will edit the description for you.

    Ben Spencer
    Infinite Kind Support

  2. 2 Posted by commerce on 28 Jan, 2016 01:26 PM

    commerce's Avatar

    Totally excellent, Ben. Thanks for your help. I'm still having issues with direct versus web connect, but not your issue. Just about ready to lose Quicken. 

    Sent from Outlook Mobile


  3. Support Staff 3 Posted by Jenny on 28 Jan, 2016 02:40 PM

    Jenny's Avatar

    What issues are you experiencing when trying to set up a direct connection with your bank? If you let us know the financial institution you are trying to connect with, we can help you get this setup.

    Infinite Kind Support

  4. 4 Posted by Mark Scardiglia on 28 Jan, 2016 03:07 PM

    Mark Scardiglia's Avatar

    I am trying to direct connect with Apple Federal Credit Union and CapitalOne credit cards.
    I am not at the computer where I have Moneydance installed, but with Apple FCU, I get some kind of invalid sign-on at server error. I am using the same credentials that I use to log in to the credit unions website, which are the same credentials that I use in Quicken to connect. I called Apple and they said that “we don’t support Moneydance”, which I took as support boilerplate for “I don’t really understand the problem”, not that I blame the person I spoke with.

    I forget which error I get at CapitalOne (I tried all three available choices in the menu), but a response in the support forums from someone that I believe is on your support team seemed to indicate that CapitalOne supported direct connect on everything BUT credit cards. I think the posting was dated September or October of this past year.

    If it is helpful, I can send the exact error messages and associated text next time I am home. Yes/no?
    I am 100% certain that my credentials are good and that my accounts are not locked out.

     Thanks for your continued help.

    From: Jenny <[email blocked]>
    Reply-To: <[email blocked]>

  5. Support Staff 5 Posted by Jenny on 28 Jan, 2016 03:14 PM

    Jenny's Avatar

    Hi Mark,

    There are two methods that personal finance software can use to access your accounts: Direct connect and Web connect.
    With Web connect, the software basically connects to your bank's website and downloads and imports OFX, QFX, QIF, and OFC files automatically. This is likely what you were using with Quicken.
    Direct connect actually connects to a server at your bank instead of their website and usually requires different login credentials than you would use to log into your online banking.

    Moneydance only supports automatic connections through direct connect and not web connect.

    I can see that 'Apple FCU' are on the list of supported banks. You can set this up within Online --> Set Up Online Banking. Then select 'New Connection' and choose your financial institution from the list.
    Many financial institutions will require you to enable your accounts for application-based online banking. You can accomplish this by asking your bank to set up your account for direct connections from Quicken. Moneydance uses exactly the same OFX server connection protocol as Quicken but your bank representative may not know this and mistakenly believe that you can not connect in Moneydance. Calling up your bank and stating precisely the following should get you started. "Please enable direct connect on my account such that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect Quicken to this service."

    Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use.

    In regards to CapitalOne, unfortunately they do not support direct connect for their Credit Card accounts. The best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    You can also open your bank's download page directly (after entering the appropriate address in the Account --> Edit Account menu) by going to the menu bar and selecting Online --> Open Account Website, which makes the download process easier.

    I hope this information is helpful, please let us know if we can be of further assistance.

    Infinite Kind Support

  6. 6 Posted by Mark Scardiglia on 28 Jan, 2016 06:15 PM

    Mark Scardiglia's Avatar

    Boom! That worked.

    You guys are rock stars.

    Thanks very much.


    Now, one time through a reconciliation and then I am good.

    One last question, just to be sure: When I purchase a license, I am buying a license to use this major version and minor upgrades indefinitely (to the extent that anything is indefinite), right? In other words, this is not a recurring subscription fee…

  7. Support Staff 7 Posted by Jenny on 28 Jan, 2016 06:58 PM

    Jenny's Avatar

    Great, glad to hear everything is resolved!

    Please let us know if we can be of further assistance.

    Infinite Kind Support

  8. Jenny closed this discussion on 28 Jan, 2016 06:58 PM.

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