Moving Moneydance from Windows to Linux

Allen Johnson's Avatar

Allen Johnson

22 Jul, 2019 03:05 PM

I am converting my main system from Windows 7 (where I have used Moneydance for years) to Linux (Mint 19). Two questions:
1) The Moneydance I installed on Linux will not accept the key from my last update. Am I going to have to buy a new license for my Linux copy?
2) Do I have to do anything special to move the files? Can I just copy from my NTFS disk to my ext4 disk and run. Or will I need to export from windows and reload on Linux?

MoneyDance has been wonderful for me to use. Thank you.

  1. 1 Posted by derekkent23 on 22 Jul, 2019 06:39 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    What version of Moneydance did you Purchase?
    Once that is determined the next step is to move to Linux

  2. 2 Posted by Allen Johnson on 22 Jul, 2019 07:24 PM

    Allen Johnson's Avatar

    Current windows version is: 2019.2 (1868)
    Downloaded Linux version is: #531 Java Version 11.03.
      I am surprised that this looks so different.

  3. 3 Posted by derekkent23 on 22 Jul, 2019 08:04 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    If you were running 2019.2(1868) on windows then the same key should work when the Linux version of Moneydance is installed.

    If you are changing your operating system on your computer have you already lost access to windows 7. Did you copy your data set before the convention?

    It’s my understanding the Linux installation of Moneydance uses the same version and build definition as the windows and Mac installation. For the current released version this would be 2019.3(1880) and for the preview 2019.3(1881).

    When you have installed Moneydance on Linux in Moneydance click HELP -SHOW DOCUMENT FOLDER to open a file explorer. Close Moneydance and copy the Moneydance data set folder to that location. A data set is a folder containing other folders and files with the naming convention yourdatasetname.moneydance.
    Open Moneydance. It should open in the welcome window with your data set listed on the right, double click to open

    Hope this helps.

  4. 4 Posted by Allen Johnson on 23 Jul, 2019 04:19 PM

    Allen Johnson's Avatar

    From the license agreement I should able to use my Linux copy without a new license (as soon as the Linux version is working I will be removing my windows copy)

    The problem I need solved is how to get my Linux version to accept the key that I have. I don't think I will have any problem getting the data moved. It's moved. Because of it's size I don't want to access it until I have a valid key.

    Thanks for you comments. Waiting on response from support.

  5. 5 Posted by derekkent23 on 23 Jul, 2019 06:42 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    You can check the validity of your key by entering it into the Upgrading box at https://infinitekind.com/purchase

    Hope this helps.

  6. 6 Posted by Allen Johnson on 23 Jul, 2019 08:02 PM

    Allen Johnson's Avatar

    Good suggestion. I have been using the one displayed in the About of the Moneydance on windows. I just booted windows, copied that key to my clip board. Saved it in a file.
    Booted Linux. Started Moneydance, pasted that key into the Register Moneydance panel and got the message "The license key that you entered is incorrect. ...". Went to Moneydance web site, pasted into the key filed. Said I was elgible for a free upgrade.
    What can I do next?

  7. 7 Posted by derekkent23 on 23 Jul, 2019 08:18 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    The message you received indicates that the key you inputted is already valid for Moneydance 2019. If you are sure the version on Linux is 2019 it should work. If it does not work and its being entered correctly, no spaces etc, the its one for support.
    I could post on Sean’s the Moneydances software developers Slack site if you don’t get a response from support in the hopes he will respond.

    Hope this helps.

  8. 8 Posted by Allen Johnson on 15 Aug, 2019 01:15 PM

    Allen Johnson's Avatar

    I can't complete my Linux conversion until I get a response to this issue. Is there anything I can do to get a faster response? I have been waiting for over 20 days.

  9. 9 Posted by derekkent23 on 15 Aug, 2019 03:27 PM

    derekkent23's Avatar

    I am not support staff just a user.

    As promised, I have posted a link to you thread on Sean’s slack site the owner and software developer in the hopes, he will be able to help.

    If you fell you want to contact him by email direct then

    sreilly (at) infinitekind (dot) com

    Hope this helps.

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