tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/14978-no-instructions-in-the-trialInfinite Kind: Discussion 2020-02-04T16:30:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/478060982019-11-05T03:05:57Z2019-11-05T03:05:57ZNo instructions in the trial?<div><p>I'm a fellow user.</p>
<p>Documentation for Moneydance takes the form of an online knowledge base:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions">https://infinitekind.tenderapp.com/discussions</a></p>
<p>An initial balance is entered into a field on the Account Info page, when in the account register select the menu item Account --> Edit Account.</p>
<p>There is no limit on the number of accounts you have, I currently have 7 bank accounts and 2 credit card accounts active. I have more of these types of accounts in Moneydance that are now closed.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/478060982019-11-05T09:51:03Z2019-11-05T09:51:03ZNo instructions in the trial?<div><p>Hi Sandra,</p>
<p>I can see you’ve received a reply from one of our knowledgeable Moneydance customers.<br>
To add to this useful information, I would like mention that although the last User Guide we released was for Moneydance 2015. Since then, information relating to the program is uploaded to our <em>Knowledge Base</em>. The Knowledge Base is available on <a href="https://infinitekind.tenderapp.com/kb">this page</a>. The articles are broken into sections, and you can search at the top of the page.</p>
<p>If you let me know which features and functions you’ll be using, I’d be happy to provide guidance and links to the knowledge base articles you need.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/478060982019-11-05T16:24:26Z2019-11-05T16:24:26ZNo instructions in the trial?<div><p>Thank you so much for your help and suggestions. I will review and try it out. </p>
<p>In a message dated 11/5/2019 4:51:06 AM Eastern Standard Time, <a href="mailto:tender+d7b5b4934e@tenderapp.com">tender+d7b5b4934e@tenderapp.com</a> writes:</p>
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<p>Thank you so much for your help and suggestions. I will review and try it out.</p></div>imacrabtootag:infinitekind.tenderapp.com,2009-01-14:Comment/478060982019-11-05T16:25:41Z2019-11-05T16:25:41ZNo instructions in the trial?<div><p>THANK YOU SO MUCH. I WILL LOOK AT THE KNOWLEDGE BASE AND TRY IT OUT.</p>
<p>In a message dated 11/4/2019 9:52:02 PM Eastern Standard Time, <a href="mailto:tender+d7b5b4934e@tenderapp.com">tender+d7b5b4934e@tenderapp.com</a> writes:</p>
<p>| | The Infinite Kind technical support: infinitekind.com/help email: <a href="mailto:support@infinitekind.com">support@infinitekind.com</a> |<br>
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<p>This is an automated response to let you know that we've received your request:</p>
<p>No instructions in the trial?</p>
<p>and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base and user guide.</p>
<p>Based on your support request, we think you may find the following articles from our FAQ helpful:</p>
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<li>Trial Version</li>
<li>License Key Recovery</li>
<li>Registering</li>
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<p>We'll send an email to you (at <a href="mailto:imacrabtoo@aol.com">imacrabtoo@aol.com</a>) when we update your support request. Alternatively, you can keep track of this conversation online.</p>
<p>Thanks again!</p>
<p>Sincerely,<br>
The Infinite Kind<br>
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