No instructions in the trial?

sandra's Avatar

sandra

Nov 05, 2019 @ 02:49 AM

I downloaded the trial Moneydance to see if I liked it before buying. I do not see any instructions how to get started. Am trying to even enter a beginning balance on the checking account- and cannot figure out. Very Frustrated! Are there instructions or do you have to buy first?
I will have multiple bank accounts and multiple credit card accounts to enter - does Moneydance support this many? Thank you

  1. 1 Posted by dwg on Nov 05, 2019 @ 03:05 AM

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    I'm a fellow user.

    Documentation for Moneydance takes the form of an online knowledge base:

    https://infinitekind.tenderapp.com/discussions

    An initial balance is entered into a field on the Account Info page, when in the account register select the menu item Account --> Edit Account.

    There is no limit on the number of accounts you have, I currently have 7 bank accounts and 2 credit card accounts active. I have more of these types of accounts in Moneydance that are now closed.

  2. Support Staff 2 Posted by Maddy on Nov 05, 2019 @ 09:51 AM

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    Hi Sandra,

    I can see you’ve received a reply from one of our knowledgeable Moneydance customers.
    To add to this useful information, I would like mention that although the last User Guide we released was for Moneydance 2015. Since then, information relating to the program is uploaded to our Knowledge Base. The Knowledge Base is available on this page. The articles are broken into sections, and you can search at the top of the page.

    If you let me know which features and functions you’ll be using, I’d be happy to provide guidance and links to the knowledge base articles you need.

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by imacrabtoo on Nov 05, 2019 @ 04:24 PM

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    Thank you so much for your help and suggestions.  I will review and try it out. 

    In a message dated 11/5/2019 4:51:06 AM Eastern Standard Time, [email blocked] writes:

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    // Please reply above this line

    Thank you so much for your help and suggestions.  I will review and try it out.

  4. 4 Posted by imacrabtoo on Nov 05, 2019 @ 04:25 PM

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    THANK YOU SO MUCH.  I WILL LOOK AT THE KNOWLEDGE BASE AND TRY IT OUT.

    In a message dated 11/4/2019 9:52:02 PM Eastern Standard Time, [email blocked] writes:

    | | The Infinite Kind technical support: infinitekind.com/help
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    Hello sandra!

    This is an automated response to let you know that we've received your request:

    No instructions in the trial?

    and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base and user guide.

    Based on your support request, we think you may find the following articles from our FAQ helpful:
       
       - Trial Version
       - License Key Recovery
       - Registering

    We'll send an email to you (at [email blocked]) when we update your support request. Alternatively, you can keep track of this conversation online.

    Thanks again!

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  5. System closed this discussion on Feb 04, 2020 @ 04:30 PM.

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