checking register

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oldfoxjwh

14 May, 2015 05:06 PM

I am trying to compare Moneydance with ibank before I purchase Moneydance. I have exported my ibank files to Moneydance and I see several problems. in my checking register I see many duplications. As I bring up my other accounts, i.e.:AMEX, etc., the registers show me my checking register not the various accounts. Please help.
John

  1. 1 Posted by Scott Meehan on 18 May, 2015 06:58 PM

    Scott Meehan's Avatar

    Hi John,

    Did you import your data from a QIF file, using these instructions:

    http://help.infinitekind.com/kb/importing-data-from-banks-and-other-programs/importing-data-from-quicken-in-qif-format

    To clarify, when you change accounts, the data is the same? Or are you unable to change accounts?

    Can you send me the output of your console log? This can be found by going to Help -> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.

    Scott Meehan
    Infinite Kind Support

  2. 2 Posted by John Hungerford on 18 May, 2015 09:36 PM

    John Hungerford's Avatar

    Starting Moneydance 2015.3 (1175) at Mon May 18 14:33:17 PDT 2015
    Settings Folder: /Users/johnsimac/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 10.10.3 x86_64
    Java: 1.8.0_40-ea (Oracle Corporation)
    Is in sandbox: true; restricted file access: false
    Initializing Moneydance SSL
    Created new custom trust manager
    TRUSTMGR: initialized custom stream handler factory...
    initialised fonts:
    base=java.awt.Font[family=Helvetica Neue,name=Helvetica Neue,style=plain,size=13];
    numeric=java.awt.Font[family=Menlo,name=Menlo,style=plain,size=12];
    register=java.awt.Font[family=Dialog,name=Helvetica Regular,style=plain,size=12];
    header=java.awt.Font[family=Helvetica Neue,name=Helvetica Neue,style=plain,size=15]
    multires images available: true
    opening last file: Hungerford Personal Finances
    loading dataset: /Users/johnsimac/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Hungerford Personal Finances.moneydance
    loading with 128 bit encryption key
    book:Hungerford Personal Finances; uuid:9cf52e1a-78b1-4dca-b118-c3293b2b18e9
    trunk data loaded (0.285 seconds), checking for incremental updates
     reading txn file 20150512225947_484.txn
    error loading txn file tiksync/out/20150512225947_484.txn; continuing. error: java.io.IOException: javax.crypto.BadPaddingException: Given final block not properly padded
     reading txn file 20150513174925_350.txn
     reading txn file 20150513175058_346.txn
     reading txn file 20150513175208_147.txn
     reading txn file 20150513175245_286.txn
     reading txn file 20150513175313_530.txn
     reading txn file 20150513175351_297.txn
     reading txn file 20150513175553_562.txn
     reading txn file 20150513175615_253.txn
    replacing root: null () with new root: Hungerford Personal Finances (bbdf1bb8-df72-4ff3-99c4-9476e4a407f5
    invalid or null sync type ID; detecting best method...
    No default syncing method could be determined. Using null

  3. 3 Posted by Scott Meehan on 19 May, 2015 03:20 PM

    Scott Meehan's Avatar

    Hi John,

    Thanks for the logs! Everything looks like it's in order there.

    Did you import your data from a QIF file, using these instructions:

    http://help.infinitekind.com/kb/importing-data-from-banks-and-other-programs/importing-data-from-quicken-in-qif-format

    To clarify, when you change accounts, the data is the same? Or are you unable to change accounts?

    Scott Meehan
    Infinite Kind Support

  4. 4 Posted by John Hungerford on 19 May, 2015 10:13 PM

    John Hungerford's Avatar

    The data is the same for all my accounts.

  5. 5 Posted by Scott Meehan on 20 May, 2015 06:03 PM

    Scott Meehan's Avatar

    Hi John,

    Unfortunately it sounds like iBank creates QIF files slightly differently than Quicken, which doesn't import properly into Moneydance. Also unfortunately, I don't have a work around for importing your data.

    I'm sorry I don't have better news!

    Scott Meehan
    Infinite Kind Support

  6. System closed this discussion on 19 Mar, 2016 04:55 AM.

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