setting up bank account interface
Jack McAuliffe
Setup pulldowns for bank account are greyed out. Is this because it is a trial copy or am I missing a step?
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1 Posted by Jack McAuliffe on Mar 27, 2016 @ 10:49 PM
?
2 Posted by David Hanley on Mar 27, 2016 @ 11:27 PM
Hi Jack,
The options in the Online menu are grayed out because you have not yet selected an account. If you first click on the Checking account in the left side bar, and then click over to the Online menu, you should find that the options are now clickable. For more information about setting up online banking, I'd recommend you look specifically at Page 7 of the Moneydance user guide here.
Hope this helps, and feel free to contact me with any questions about this process!
David Hanley
Infinite Kind Support
3 Posted by John McAuliffe on Mar 27, 2016 @ 11:47 PM
No, I tried all of that. This software really doesn’t work at all, does it?
4 Posted by Ian L on Mar 29, 2016 @ 10:47 PM
Hi John,
Can you send me a screenshot of what you're seeing? You can read instructions for taking a screenshot from here:
http://www.take-a-screenshot.org/
Ian L
Infinite Kind Support
System closed this discussion on Jun 28, 2016 @ 10:50 PM.