tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/1650-conversion-supportInfinite Kind: Discussion 2016-03-30T18:26:09Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/395078992016-03-30T18:26:08Z2016-03-30T18:26:08ZConversion & Support<div><p>Hi Barb,</p>
<p>The majority of our tech support team is located on the US east
coast, with some also located in the UK. Unfortunately, however,
we're unable to offer phone support.</p>
<p>You can transfer your data from Quicken by exporting it into a
QIF file, then following these instructions:</p>
<p><a href="http://help.infinitekind.com/kb/importing-data-from-banks-and-other-programs/importing-data-from-quicken-in-qif-format">
http://help.infinitekind.com/kb/importing-data-from-banks-and-other...</a></p>
<p>to import your data into Moneydance. Moneydance also supports
direct downloads from a number of financial institutions, as long
as they support "Direct Connect" access.</p>
<p>If you haven't already, I encourage you to download our free
trial version and experiment with the program before you decide if
you would like to purchase it. The demo version is fully functional
and allows you to manually enter 100 transactions. Imported
transactions are not limited, so you'll be able to fully test
connections with your bank. If you decide to purchase the program
at a later date you can keep all your data, the license key simply
unlocks the ability to manually enter more transactions. You can
download the trial version of Moneydance from here:</p>
<p><a href="http://infinitekind.com/downloads">http://infinitekind.com/downloads</a></p>
<p>For more information on how to get the most out of your trial
period, check out our <a href="http://infinitekind.com/blog/getting-the-most-out-of-your-moneydance-trial">
blog post on the subject</a>.</p>
<p>Please let me know if I can be of further assistance, and thank
you for your interest in Moneydance!</p>
<p>Scott Meehan<br>
Infinite Kind Support</p></div>Scott Meehan