downloading accounts

nicky's Avatar


01 Jun, 2020 05:14 PM

I have the website for my accounts pulled up, but it won't import the information.

  1. 1 Posted by derekkent23 on 01 Jun, 2020 06:03 PM

    derekkent23's Avatar

    I am support staff, just a user.
    Hi Nicky

    Are you following these articles for Direct Connect or Manual Download?

    After reading if you are still having problems can you provide more information on your problem and what you are doing and seeing.

    Hope this helps

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