Maddy on 25 Jan, 2021 08:42 AM
We would be happy to offer you a refund, but we are inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund but if that is what you want, please let us know and we will authorise it.
Can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?
Moneydance 2021.1 (3034) is now available to download from this page.
Firstly, you need to install the moneydance_linux_amd64.deb. as well as the “GDebi Package Installer” in terminal sudo apt install gdebi.
Then you should seethe GDebi Package Installer under the “Show Application” icon in tray. Make GDebi Package Installer a favourite.
- Run GDebi Package Installer - Use 'File' dropdown 'Open' to locate moneydance_linux_amd64.deb, then highlight the file and click 'Open'. - After a delay the window will fill in with info on Moneydance. - Click Install Package. If you get the Authentication Required window, enter your Ubuntu password.
After a delay Moneydance should install. Under “Show Application” icon in tray, make Moneydance a favorite, so it will actually appears in the tray.
Or alternately once “GDebi Package Installer” is installed, simply double click on moneydance_linux_amd64.deb to open the Package Installer.
Finally, we offer a 90 day money back guarantee, so there’s still plenty of time to test the program. If you prefer to continue with the refund at this point, please let me know and I will ensure this is processed.