I'm assuming you have installed the stable release, Build 2006.
A problem was found with the Welcome screen on that release that was quickly addressed in a preview version, unfortunately no subsequent release has made it to stable status at this time, so to resolve this problem at this point it will be necessary to use the latest preview release:
It is not clear to me what you have downloaded and installed.
To determine the version you have you can:
If Moneydance is open you can:
The version and build number of Moneydance you are using can be found under the menu item:
Help --> About Moneydance.
Moneydance --> About Moneydance
Open the console window (Menu Bar item: Help --> Console Window)
The version and build number will be at the top of the console output
If Moneydance is not open you can obtain the information from the error log. Open the error log in a text editor or word processor, the Moneydance version is given in the first few lines of the file, the file can be found at:
If you're using Mac OS, it should be located at one of these locations within your Home folder:
If you have any trouble finding your Home Library folder you can open Finder and hold down the option key while selecting the Go menu and the Library folder option should occur or you can open Finder and select Go -> Go to Folder and copy and paste in the following:
This should pull up your local Library folder.
If you're using Windows, it should be located under your login directory at:
C:\Documents and Settings(yourusername).moneydance\errlog.txt
Depending on your version of Windows
If you're using Linux it should be located in your home folder at:
If it shows that you have Build 2006 then installed the preview release from the pointer I provided
I have 2 versions of moneydance on my computer, a 2011 and 2021. The 2011
version wasn't working bc it said I needed Java 6, so I purchased and
downloaded 2021. When I opened 2021 and tried importing my old Moneydance
data file, it won't let me and I got the notice ""Error reading file:
java.lang.NullPointerException". What should I do to be able to import my
old data and run Moneydance 2021?
I was able to download Java 6 and can now run Moneydance 2011. But I'd like
to be able to run the updated version since I bought it, and it should be
Run Moneydance 2021 and look under HELP – ABOUT MONEYDANCE. If it shows 2021.(2006) this build has a bug that preventing you from loading your existing data set, you need to first update to the latest preview build at https://infinitekind.com/preview