Cannot import file from md2019 to md2021

phyllisbaker96@gmail.com's Avatar

phyllisbaker96@gmail.com

25 Apr, 2021 12:55 AM

Have tried everything in User Guide. Even tried to download 2020, but no success.

'Where do I find my latest account backup for my old 2019 version? I t is hidden somewhere , but I cannot locate it. I will try downloading 2020 and import file there. I did pay for an upgrade to 2021 How do I get that refunded if I can't get it to eotk.

  1. Melissa closed this discussion on 10 May, 2021 06:23 PM.

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