Moneydance setup in Windows10

Lynn Hine's Avatar

Lynn Hine

05 May, 2016 07:51 AM

Hi, I've had a couple of email conversations with you guys already (Ben and Sean), but still no resolution to issue raised which is how to install Moneydance to allow 2 users (on one PC) to access the same data file in Windows 10.
So far we have not been able to progress to using the software so would really appreciate your help with this.
If there is no way to do this, please also let me know as we will reluctantly uninstall and reinstall under one user account.

  1. 1 Posted by Scott Meehan on 12 May, 2016 07:03 PM

    Scott Meehan's Avatar

    Hi Lynn,

    Due to the way that Moneydance works with its data, sharing a data set between two user accounts on the same computer will cause permissions issues that will cause it to not work in both accounts. The best workaround for this is to store your data set on your Dropbox folder, even though you're only accessing it on one computer, because your Dropbox folder will ignore file system permissions and bypass this problem that way.

    Scott Meehan
    Infinite Kind Support

  2. 2 Posted by Lynn Hine on 12 May, 2016 07:47 PM

    Lynn Hine's Avatar

    Hi Scott,
    Appreciate the advice, although it's taken
    a week to get this response.
    In the meantime we gave up trying, uninstalled
    and resigned ourselves to reinstalling just
    under one user.
    I understand your solution but am sceptical
    that we could now move the data file that we
    have started to build as this caused us problems
    Whilst Moneydance appears to have great
    functionality, I thing this is a significant flaw.
    We have a joint account and wanted to be able
    to manage it jointly too.
    Thanks anyway

    Sent from my iPhone

  3. System closed this discussion on 02 Oct, 2016 02:34 AM.

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