tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/19737-will-not-downloadInfinite Kind: Discussion 2022-02-06T20:40:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494759472021-11-07T12:15:24Z2021-11-07T12:15:24Zwill not download<div><p>I am not support staff, just a user.<br>
Hi John</p>
<p>The first thing to say is when you install Moneydance the first thing it does is look to uninstall the installed build of Moneydance if it exists. So that bit sounds normal.<br>
Try downloading from <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a> and install again.<br>
If that does not work for users or support to suggest what to try next you need to post your computer operating system and if it is Windows is it 32 or 64 bit?</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/494759472021-11-07T20:36:40Z2021-11-07T20:36:40Zwill not download<div><p>In addition to the above information, could you also clarify if you received any error messages? Or can you otherwise clarify what you mean when you write that it "would not install new files?"</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan