tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/19840-unhappinessInfinite Kind: Discussion 2021-11-21T23:17:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495011382021-11-20T19:19:57Z2021-11-20T19:19:58Zunhappiness<div><p>How do I get my money back? This program has too little guidance for me. I can't even figure out how to set it up! Where is the user guide? I don't think there is one.</p></div>Margaret-Ann Ellistag:infinitekind.tenderapp.com,2009-01-14:Comment/495011382021-11-20T20:41:45Z2021-11-20T20:41:45Zunhappiness<div><p>I'm a fellow user.</p>
<p>The user guide takes the form of an online knowledge base structured much like a book with chapters. The first few topics cover the basics.</p>
<p>The entry point is:</p>
<p><a href="https://infinitekind.tenderapp.com/kb">https://infinitekind.tenderapp.com/kb</a></p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/495011382021-11-21T21:03:48Z2021-11-21T21:03:48Zunhappiness<div><p>Hello,</p>
<p>I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. However if there is something specific you believe that I might be able to assist you with I am at your service.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/495011382021-11-21T22:58:19Z2021-11-21T22:58:25Zunhappiness<div><p>Dear Sir, Since there seems to be help, I will try to master this, but not until later in December. I have too many commitments before then. Thank you. MWE</p></div>Margaret-Ann Ellistag:infinitekind.tenderapp.com,2009-01-14:Comment/495011382021-11-21T23:02:48Z2021-11-21T23:02:48Zunhappiness<div><p>That's great to hear. I'll close this thread, but feel free to open it again or start a new one if you have any specific questions that aren't explained well enough in the Knowledge Base.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan